Citizen Services AI Market :- Key Competitors are ServiceNow; Amazon Web Services, Inc.; Pegasystems Inc.; IBM Corporation; Baidu; Microsoft

In this Citizen services AI report, market overview is given in terms of drivers, restraints, opportunities and challenges where each of this parameter is studied scrupulously. The report is generated by performing high level market research analysis of key marketplace segments to identify opportunities, challenges, drivers, and market structures for the clients. Citizen services AI market report has been designed by keeping in mind the customer requirements which assist them in increasing their return on investment (ROI). This report all-inclusively estimates general market conditions, the growth prospects in the market, possible restrictions, significant industry trends, market size, market share, sales volume and future trends.

Global citizen services AI market is expected to rise to an estimated value of USD 20.79 billion by 2026, registering a healthy CAGR in the forecast period of 2019-2026. This rise in market value can be attributed to the advancements and developments of AI technologies inducing a rise in its applications.

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Market Definition: Global Citizen Services AI Market

Citizen services AI is a certain application of artificial intelligence technology which simply means the application of AI in various government public services. The usage of this technology can transform the operations and working of any government as it develops itself and learns with each task, providing analytical information, management of public services inducing efficiency and providing appropriate implementation of public resources with proper evidence based information and analysis.

Market Drivers:

Increased demand and adoption of IT technologies with increased focus on AI analysis services; this factor is expected to drive the growth of the market
Increased levels of demand for automated services and development & modernization of IT technologies from the various applicable end-users; this factor is expected to drive the growth of the market
Market Restraint:

Lack of proper awareness and resistance in adoption of new technologies from the governments of various regions; this factor is expected to act as a restraint to the market growth
Lack of skilled professionals and availability of infrastructure for the implementation and usage of AI technology from the different regions of the world; this factor is expected to act as a restrain to the growth of the market
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Segmentation: Global Citizen Services AI Market

By Application

Traffic & Transportation Management
Healthcare
Public Safety
Utilities
General Services
By Technology

Machine Learning (ML)
Natural Language Processing (NLP)
Image Processing
Face Recognition
By Geography

North America
US
Canada
Mexico
South America
Brazil
Argentina
Rest of South America
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Turkey
Belgium
Netherlands
Switzerland
Rest of Europe
Asia-Pacific
Japan
China
South Korea
India
Australia
Singapore
Malaysia
Indonesia
Thailand
Philippines
Rest of Asia-Pacific
Middle East and Africa
South Africa
Egypt
Saudi Arabia
United Arab Emirates
Israel
Rest of Middle East and Africa
Key Developments in the Market:

In April 2019, Alfresco Software, Inc. announced the launch of “Intelligence Services” for their cloud-based Digital Business Platform. The software uses Amazon Web Services, Inc.’s AI capabilities and ML in providing organisations and users of the software with capabilities in analysing & extracting information from important documents, files, images and videos.
In January 2019, Alibaba Group Holding Limited announced that they had collaborated with Macao Government Tourism Office (MGTO) for the usage and implementation of AI in tourism, development of smart cities and healthcare services.
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Competitive Analysis: Global Citizen Services AI Market

Global citizen services AI market is highly fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market. The report includes market shares of citizen services AI market for global, Europe, North America, Asia-Pacific and South America.

Major Market Competitors/Players: Global Citizen Services AI Market

Few of the major competitors currently working in the citizen services AI market are ADDO AI; ServiceNow; Amazon Web Services, Inc.; Pegasystems Inc.; IBM Corporation; Baidu; Microsoft; NVIDIA Corporation; Tencent; Accenture; Intel Corporation; Oracle; Alibaba Group Holding Limited; Tata Consultancy Services Limited; Alfresco Software, Inc.; FUJITSU and Huawei Technologies Co., Ltd.

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