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Service Analytics Market Growth Set to Surge Significantly during 2019 – 2027 | Microsoft, Oracle, salesforce, SAP, ServiceNow, SAS Institute, TABLEAU SOFTWARE, MicroStrategy Incorporated, ClickSoftware, Centina
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Service analytics refers to the process of acquiring, processing, and analyzing the data generated from the functioning of a service system to enhance and personalize the service to create value for both, the customer and the provider. Enterprises depend largely on information for optimizing their performance. Most enterprises are often hampered by incomplete or outdated information that is inadequate for answering critical business questions. Hence, they struggle to deliver the right information to the right person at the right time. Through service analytics, such enterprises can leverage the power of reliable, timely information for optimizing their service center and field service performance, resulting in an improved customer experience.
In case of field service management, the use of data analytics enables optimized value by allowing companies to realize maximum efficiency throughout the value chain of downstream and upstream processes. Such a value chain can include different processes wherein technicians install machines, perform inspection, perform emergency or preventive maintenance work, and provide on-site training. An important factor which largely affects customer satisfaction is the service response time. Service analytics solutions allow service providers to optimize the response time by leveraging real-time data acquired at different points in the service-delivery process.
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Companies Profiled in this report includes: Microsoft, Oracle, salesforce.com Inc., SAP, ServiceNow, SAS Institute Inc., TABLEAU SOFTWARE, MicroStrategy Incorporated, ClickSoftware, Centina
The "Global Service Analytics Market Analysis to 2027" is a specialized and in-depth study of the Service Analytics industry with a special focus on the global market trend analysis. The report aims to provide an overview of Service Analytics market with detailed market segmentation by technology, type and geography. The global Service Analytics market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading Service Analytics market players and offers key trends and opportunities in the market.
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Service Analytics market based on various segments. It also provides market size and forecast estimates from year 2017 to 2027 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South & Central America. The Service Analytics market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.
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Table of Content:
1. INTRODUCTION
2. KEY TAKEWAYS
3. RESEARCH METHODOLOGY
4. SERVICE ANALYTICS MARKET LANDSCAPE
5. SERVICE ANALYTICS MARKET - KEY MARKET DYNAMICS
6. SERVICE ANALYTICS MARKET - GLOBAL MARKET ANALYSIS
7. SERVICE ANALYTICS MARKET - REVENUE AND FORECASTS TO 2027 - BUSINESS APPLICATION
8. SERVICE ANALYTICS MARKET - REVENUE AND FORECASTS TO 2027 - COMPONENT
9. SERVICE ANALYTICS MARKET - REVENUE AND FORECASTS TO 2027 - DEPLOYMENT TYPE
10. SERVICE ANALYTICS MARKET - REVENUE AND FORECASTS TO 2027 - ORGANIZATION
11. SERVICE ANALYTICS MARKET - REVENUE AND FORECASTS TO 2027 - INDUSTRY
12. SERVICE ANALYTICS MARKET REVENUE AND FORECASTS TO 2027 - GEOGRAPHICAL ANALYSIS
13. INDUSTRY LANDSCAPE
14. SERVICE ANALYTICS MARKET, KEY COMPANY PROFILES
14.1. MICROSOFT
14.2. ORACLE
14.3. SALESFORCE.COM INC.
14.4. SAP
14.5. SERVICENOW
14.6. SAS INSTITUTE INC.
14.7. TABLEAU SOFTWARE
14.8. MICROSTRATEGY INCORPORATED
14.9. CLICKSOFTWARE
14.10. CENTINA
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Learning Objective
• To provide detailed analysis of the market structure along with forecast for the next 10 years of the various segments and sub-segments of the global Analytics as a service Market.
• To provide insights about factors affecting the market growth.
• To Analyze the Analytics as a service Market based on various factors- porters five force analysis, mega trend analysis, macroeconomic indicators etc.
• To provide historical and forecast revenue of the…
