Global cloud telephony services Market Latest Rising Trend & Forecast to 2027 With Leading Players AVOXI, 8x8, BroadSoft, Cisco, Exotel Techcom, Go 2 Market India, Knowlarity Communications, LeadNXT, MegaPath, RingCentral
Some of the leading players in cloud telephony services market AVOXI, 8x8 Inc, BroadSoft, Cisco Systems Inc, Exotel Techcom Pvt. Ltd., Go 2 Market India Pvt. Ltd., Knowlarity Communications Pvt. Ltd., LeadNXT, MegaPath, RingCentral, Inc.
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Cloud Telephony is a mechanism of delivering telephone application on a cloud as hosted applications. Various organizations are adopting cloud telephony services with the aim of cost optimization, and it provides multiple benefits to organizations such as enterprise mobility and workforce mobility.The growth of cloud telephony services market is fueled by driving factors such as increasing demand for cost efficiency by SMEs, and additional features offer by cloud telephony services. The adoption of cloud telephony services across various industries such as BFSI, IT and Telecom, and healthcare among others are creating an opportunity for companies operating in this market to gain more revenues.
The global cloud telephony services market is segmented on the basis of deployment model, enterprise size, application, and industry vertical. Based on deployment model, the market is segmented as cloud and hosted. On the basis of the enterprise size the market is segmented as SMEs and large enterprises. On the basis of application the market is segmented into conferencing, multi-level IVR, sales and marketing, customer relationship management. Based on industrial vertical the market is segmented as IT And Telecom, BFSI, government, retail and consumer goods, healthcare, education, and others.
The report analyzes factors affecting cloud telephony services market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the cloud telephony services market in these regions.
The reports cover key developments in the cloud telephony services market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market payers from cloud telephony services market are anticipated to lucrative growth opportunities in the future with the rising demand for cloud telephony services in the global market. Below mentioned is the list of few companies engaged in the cloud telephony services market.
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