OSS/BSS Market - Growth Amid New Technological Possibilities | Key Players are Accenture, Amdocs, BMC Software, CA Technologies, Cisco, Comarch, Ericsson, IBM, Infosys, Nokia, Oracle, Subex

Over the last few years, the revenue graph of OSS/BSS market has been depicting an exponential growth, on account of the surging digitization across the telecommunication, BFSI, and IT industries which have been deploying new communication technologies to accelerate the organizational workflow. The lure for inexpensive, safe, and time-saving operations has been encouraging companies to implement OSS and BSS solutions at the workspace. In addition, for empowering intelligent network management and automation, most of the industries have been giving preference for operational support services on a large scale.

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The OSS solutions segment held a majority share accounting for nearly 50% of the OSS/BSS market in 2017 and is expected to hold a dominant share throughout the forecast timeline. The growing need among telecom service providers to outsource the operation support services is the primary factor driving the market. In this segment, the inventory management segment is estimated to hold a major share of over 40% by 2024 due to the increased demand for the automated inventory management solutions among telecom service providers. The communication network is evolving rapidly into more complex service platforms with multi-vendor systems and layered technologies. This is encouraging network operators to deploy more flexible and reliable systems to maintain and manage the network configuration.

Large enterprises dominated the OSS/BSS market with a share of more than 70% in 2017. The growth of the segment is credited to the need among various enterprises to effectively manage their widespread network components and the need to increase the operational performance.

Key Companies in Global OSS/BSS market: - Accenture, Agile Network Systems, Amdocs, BMC Software, CA Technologies, Cisco, Comarch, CSG Systems International, Inc., Ericsson, Hewlett Packard Enterprise, Huawei Technologies, IBM, Infosys, Netcracker Technology, Nokia, Oracle, Redknee, Subex, Tata Consultancy Services, Tech Mahindra

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As per the deployment model, the on-premise segment is expected to dominate the overall OSS/BSS market with a share of over 63% in 2024. The growth of the market is attributed to the robust functionality and superior data security provided by the deployment model. Since the software used is licensed and the entire instance of software remains within an organization’s premises, there is more control in terms of security. The on-premise system also offers organizations with the more control over the implementation process. As a result, organizations can customize their systems as per their requirements.

The OSS/BSS market in Europe is projected to grow at a CAGR of over 8% from 2018 to 2024. The market growth is attributed to investments by the government and several private companies for the development of the telecom sector. For instance, in July 2017, the German government granted approximately USD 1 billion worth of subsidies for high-speed and fiber-based telecom networks, accelerating the digital transformation in the country. The telecom companies in the region are also taking many efforts for the commercialization of the 5G technology, thereby increasing the demand for updated OSS/BSS systems for delivering an enhanced user experience to its customers. As the 5G networks will bring broadband equivalent network speeds over the mobile network, the operators must replace their legacy OSS/BSS systems to enable cross business cooperation, accelerate the service delivery, and improve the ability to handle the complex systems.

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The Asia Pacific OSS/BSS market is projected to register an accelerated growth at a CAGR of over 10% during the forecast period. With the growing popularity of smartphones, there has been an increase in the consumption of the mobile broadband services resulting in new OSS/BSS requirements. The complexity of network technologies has compelled the telecom operators to adopt new-generation OSS/BSS systems to ensure uninterrupted network services. As the CSPs face challenges related to costs, the OSS/BSS platforms help them to lower their network related cost by outsourcing BSS activities to managed service providers.

The transition of companies towards automated operations from traditional manual processes to improve the working efficiency and accuracy is likely to stimulate the product demand over the years ahead. Indeed, the rising concerns among financial institutions, IT and telecom companies about data security and operational breaches are poised to increase the valuation of OSS/BSS market, slated to accumulate more than USD 50 billion by the end of 2024.

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