Chatbots Market Global Size was 840 million US$ and it is expected to reach 9320 million US$ by the end of 2025, with a CAGR of 35.2% during 2018-2025.

A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
The major drivers for upsurge in demand for chatbot software and services include increasing penetration of websites and mobile applications, proliferating demand of intelligent customer engagement, strong need to understand consumer behavior, and adoption of cloud-based technology

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This report studies the global Chatbots market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global Chatbots market by companies, region, type and end-use industry.

This report focuses on the global top players, covered: Artificial Solutions, IBM Watson, Naunce Communications, eGain Coporation, Creative Virtual, Next IT Corp., CX Company, Speaktoit, Customer, Codebaby

Market segment by Regions/Countries, this report covers: United States, Europe, China, Japan, Southeast, Asia, India

Market segment by Type, the product can be split into: Software, Services

Market segment by Application, split into: Websites, Contact Centers, Social Media, Mobile Platform

The study objectives of this report are:
To study and forecast the market size of Chatbots in global market.
To analyze the global key players, SWOT analysis, value and global market share for top players.
To define, describe and forecast the market by type, end use and region.
To analyze and compare the market status and forecast between China and major regions, namely, United States, Europe, China, Japan, Southeast Asia, India and Rest of World.
To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks.
To identify significant trends and factors driving or inhibiting the market growth.
To analyze the opportunities in the market for stakeholders by identifying the high growth segments.
To strategically analyze each submarket with respect to individual growth trend and their contribution to the market
To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market
To strategically profile the key players and comprehensively analyze their growth strategies.

In this study, the years considered to estimate the market size of Chatbots are as follows:
History Year: 2013-2017
Base Year: 2017
Estimated Year: 2018
Forecast Year 2018 to 2025
For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Key Stakeholders: Chatbots Manufacturers, Chatbots Distributors/Traders/Wholesalers, Chatbots Subcomponent Manufacturers, Industry Association, Downstream Vendors

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Table of Contents

Global Chatbots Market Size, Status and Forecast 2025
1 Industry Overview of Chatbots
1.1 Chatbots Market Overview
1.1.1 Chatbots Product Scope
1.1.2 Market Status and Outlook
1.2 Global Chatbots Market Size and Analysis by Regions (2013-2018)
1.2.1 United States
1.2.2 Europe
1.2.3 China
1.2.4 Japan
1.2.5 Southeast Asia
1.2.6 India
1.3 Chatbots Market by Type
1.3.1 Software
1.3.2 Services
1.4 Chatbots Market by End Users/Application
1.4.1 Websites
1.4.2 Contact Centers
1.4.3 Social Media
1.4.4 Mobile Platform

2 Global Chatbots Competition Analysis by Players
2.1 Chatbots Market Size (Value) by Players (2013-2018)
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future

3 Company (Top Players) Profiles
3.1 Artificial Solutions
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Chatbots Revenue (Million USD) (2013-2018)
3.2 IBM Watson
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Chatbots Revenue (Million USD) (2013-2018)
3.3 Naunce Communications
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Chatbots Revenue (Million USD) (2013-2018)
3.4 eGain Coporation
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Chatbots Revenue (Million USD) (2013-2018)
3.5 Creative Virtual
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 Chatbots Revenue (Million USD) (2013-2018)
3.6 Next IT Corp.
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 Chatbots Revenue (Million USD) (2013-2018)
3.7 CX Company
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Chatbots Revenue (Million USD) (2013-2018)
3.8 Speaktoit
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Chatbots Revenue (Million USD) (2013-2018)
3.9 Customer
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Chatbots Revenue (Million USD) (2013-2018)
3.10 Codebaby
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Chatbots Revenue (Million USD) (2013-2018)

4 Global Chatbots Market Size by Type and Application (2013-2018)
4.1 Global Chatbots Market Size by Type (2013-2018)
4.2 Global Chatbots Market Size by Application (2013-2018)
4.3 Potential Application of Chatbots in Future
4.4 Top Consumer/End Users of Chatbots

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