Press release
Speech Based Interactive Voice Response Software Market Report 2019 | By Top Key Companies: 8X8, Inc. (US), Nuance Communications, Inc. (US), Convergys Corporation (US), Avaya Inc. (US), Cisco Systems, Inc. (US), Connect First (US), West Corporation (US)
Speech Based Interactive Voice Response Software Market
Interactive Voice Response (IVR) is an automated telephony system technology that interacts with the callers, gathers the required information and routes the calls to the particular appropriate recipient.
Global giant players mainly distributed in U.S. The players in U.S. have a long history and unshakable status in this field.
The key consumption markets locate at developed countries. USA takes the market share of 41.69% in 2017, followed by Europe with 26.01%. China’s consumption market has a quicker growing speed, with a CAGR of 14.34%.
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The key players covered in this study
• 8X8, Inc. (US)
• Nuance Communications, Inc. (US)
• Convergys Corporation (US)
• Avaya Inc. (US)
• Cisco Systems, Inc. (US)
• Connect First (US)
• West Corporation (US)
• Genesys Telecommunication Laboratories, Inc. (US)
• Verizon Communications Inc. (US)
• IVR Lab (US)
• Aspect Software Parent Inc. (US)
• 24/7 Customer, Inc. (US)
• InContact Inc. (US)
• NewVoiceMedia (UK)
• Five9, Inc. (US)
Market segment by Type, the product can be split into
• Cloud-based
• On Premise
Market segment by Application, split into
• Large Enterprise
• Medium Enterprise
• Small Enterprise
The study objectives of this report are:
• To analyze global Speech Based Interactive Voice Response Software status, future forecast, growth opportunity, key market and key players.
• To present the Speech Based Interactive Voice Response Software development in United States, Europe and China.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by product type, market and key regions.
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Table of Contents:-
1 Report Overview
2 Global Growth Trends
3 Market Share by Key Players
4 Breakdown Data by Type and Application
5 United States
6 Europe
7 China
8 Japan
9 Southeast Asia
10 Central & South America
11 International Players Profiles
TOC Continued……!
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