Royal bed maker Hypnos opts for web-based IT system to streamline operations

The Queen’s bed maker Hypnos has chosen IT specialist Web Office Systems Ltd to supply secure web-based computer technology for its two factories in the United Kingdom. The FuseMetrix™ system developed by the Milton Keynes-based company will streamline communication between the two plants in Princess Risborough and Long Eaton and give managers the critical information they need to manage all aspects of the business more effectively. The contract was won in the face of stiff competition from several other suppliers, one of which had considerable experience in the bed making industry.

“We wanted something different that would meet our needs both now and in the future,” said Bob Eastoe, Hypnos’s Finance Director. “Changing to a web-based system gives us that flexibility and offers many other advantages such as lower initial charges and ongoing service costs. We liked the way the people at Web Office Systems presented their case and we felt they were on the same wavelength.”

Hypnos had been using a conventional locally hosted system since the early 1990s and it was clear that an upgrade was essential to meet the growing needs of the business. “Things change very slowly day-by-day and it’s easy not to notice how out of date a computer system has become until you take a serious look at it,” said Bob. It’s called the ‘boiling frog` syndrome, where the frog gets boiled alive because he doesn’t realise the water’s getting hotter until it’s too late. We managed to jump just in time.”

Security was another reason Hypnos chose a web-based system. Because all the data and software is stored and backed up off site on FuseMetrix’s secure servers there is no need to buy and maintain expensive back up devices. Even in the worst possible scenario, such as a serious fire, the vital information needed to run the business will always be available.

Apart from supplying hand crafted beds to the Royal Family and the Royal Household, Hypnos makes beds for some of the world’s top hotels including Rocco Forte, Marriott and Holiday Inn, as well as the general public through an extensive network of retailers, so keeping track of every order is a major task. The new IT system will enable managers to control every aspect of each bed’s production from processing the initial order and configuring the specification, through to delivery, invoicing and credit control. All that is needed to access the system is a simple Internet connection, so managers and authorised staff can get the information they need at anytime from anywhere without the need for dedicated terminals.

Web Office Systems’ Managing Director, Paul Smith said. “We were delighted to be chosen to develop the new operating system for Hypnos based on our core FuseMetrix infrastructure. Our flexible approach will enable us to work to their requirements and build a system that is capable of not only meeting current needs but one that can quickly be adapted in the future as the business evolves. The project will allow us to develop new and exciting features and grow the experience of the Web Office Systems team in general.”

Web Office Systems Ltd based in Milton Keynes, Buckinghamshire have a broad range of commercial and development knowledge and experience.

David Jordan
The Words Workshop Ltd,
26 Swanwick Lane, Milton Keynes, MK10 9LD
Tel: 01908 695500 Fax: 01908 690099
mailto:david@thewordsworkshop.co.uk
http://www.thewordsworkshop.co.uk

All business enquiries to:
Paul Smith
Web Office Systems Ltd
29 Furzton Lakeside
Milton Keynes
Buckinghamshire
MK4 1GA, UK
0800 043 50 40
mailto:Paul@webofficesystems.com
http://www.fusemetrix.com

This release was published on openPR.