RingOver Simplifies Contact Management for Zoho CRM Users
Dubbed the tool that makes teams love using the phone again, RingOver is designed with the needs of small-and-medium enterprises (SMEs) in mind, making it easier to deliver excellent customer service while receiving or making phone calls. Customer support and sales teams benefit from a host of automated features including click-to-call, instant file retrieval for callers saved as contacts, auto-synced call logs, notes and assignments, voicemails and call recordings - directly within Zoho CRM.
Enabled by Zoho’s PhoneBridge connection, a platform which allows telecom solutions to access Zoho business applications, the RingOver + Zoho CRM integration simplifies recurring lead and contact management tasks, allowing teams more time so they can close deals faster.
Zoho CRM is a leading single cloud contact relationship management (CRM) platform that helps marketing, sales and support teams grow their businesses. Zoho works hand-in-hand with top-notch technology providers like RingOver who offer complementary Zoho solutions and demonstrate an established track record in their product or service categories with existing customers.
"The integration of Zoho CRM and RingOver helps us realize our goal of providing our customers with context on their prospects and customers at the point of interaction," says Vinay C, Head of Strategic Alliances at Zoho. "When combined with innovative business phone system such as RingOver, Zoho CRM delivers contextual information that helps salespeople sell smarter by having more meaningful and effective customer interaction."
“Partnering with Zoho CRM is an exciting opportunity for us. RingOver is designed for flexibility and productivity, so it was only fitting that we tap into Zoho CRM’s results-driven solution,” said Renaud Charvet, co-founder and CEO, RingOver Group. “RingOver for Zoho CRM is just one of the many ways we are helping our customers empower their customer service and sales teams to engage their clients more effectively and increase their work efficiency and overall profitability.”
Available via RingOver’s website and Zoho CRM’s online marketplace, RingOver for Zoho CRM enables teams in the UK and worldwide to collaborate more efficiently and generate more revenue. To learn more about RingOver for Zoho CRM visit: www.ringover.com/en/zoho-integration
Zoho is the operating system for business—a single online platform capable of running an entire business. With apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools, Zoho is one of the world's most prolific software companies. In 2017, Zoho introduced the revolutionary Zoho One, an integrated suite of applications for the entire business. For more information, please visit www.zoho.com
Created in 2005, RingOver is a collaborative cloud-based phone solution whose purpose is to revolutionize and simplify the professional phone system for businesses seeking full flexibility and improved mobility and collaboration for their employees. RingOver Group is headquartered in Paris, France and serves over 20,000 enterprises across the globe, including the UK & Europe, North America, Australia, Asia and Central America. Discover RingOver at www.ringover.com.
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