GOING GLOBAL WITH WORLDADDRESSES.COM - “AS WE GROW, WORLDADDRESSES.COM WILL GROW WITH US” SAYS PARCEL WEB EXPRESS LTD

Newly set-up online courier service brings WorldAddresses.com onboard to help establish the business and deliver world class customer service -

10th March 2011: WorldAddresses.com, the provider of online international address lookup software, has been selected by Parcel Web Express Ltd, a bespoke online courier, to give customers an enhanced website experience, and a faster, more efficient courier service. The use of World Addresses Web means that Parcel Web Express Ltd’s customers need only enter their postcode, rather than their full address, when entering delivery details, thus saving time on information entry and avoiding inaccuracies when creating address labels. This ease of data entry is an important element of providing optimum usability – vital for a new service in a competitive industry.

Parcel Web Express Ltd is a boutique online courier service, shipping goods across the globe. Catering for both business and consumer needs, Parcel Web Express Ltd offers bespoke courier services, with express delivery and importing of standard packages.
They also offer a more specialist service such as dangerous goods shipments and limited quantities delivery. They currently name ParcelForce, TNT, DPD, PWE and UK Mail as their carriers of choice on their website, providing detailed information on the costings of each courier service when customers enter specific weight, dimension and delivery details about their package.

With over 35 years of courier industry experience between them, Parcel Web Express Ltd’s two directors launched the business in December 2010. Identifying address inaccuracy, delayed address entry and poor customer service as potential obstacles to managing a successful carrier business online, Parcel Web Express Ltd’s directors consulted The Royal Mail to find a solution. WorldAddresses.com has worked with Royal Mail extensively over the last 20 years and its Company Profile on the Royal Mail website immediately spoke to Parcel Web Express Ltd. Their impressive reputation coupled with the international address lookup service’s hugely competitive prices, made WorldAddresses Web the natural choice for Parcel Web Express Ltd.

Paul Foster, Operations Manager at Parcel Web Express Ltd, explains, “Even today, many couriers still use carbon copy paper to manually write the required delivery address label. Using this method, spelling mistakes, illegible writing or using postcodes which don’t correspond to the remainder of the address can cause huge problems, such as delayed delivery or worse, parcels being lost. When we set up the business, we wanted to ensure that we hit the ground running, and therefore needed to provide the very best service and online ease of use, as this is one of our key business foundations and points we pride ourselves on and give to all customers 24/7. Offering quality customer service therefore had to include quick and easy address lookup and data entry to help avoid the common problems of carbon copy courier methods, also making the customers’ experience in using our website, an efficient, quick and memorable one!”

Foster continues, “Using World Addresses Web removes the obstacles to timely and accurate delivery. The software ensures our customers’ sender and recipient address details are entirely accurate. Visitors to our site need only enter their postcode and select the desired address from a drop-down menu to create an address label, which can be printed out and put on the parcel, ready for the courier driver to pick up. Furthermore, using automated address lookup means postcodes automatically match the desired delivery address. This ensures the parcel is successfully delivered first time, removing the cost of redelivery, and allowing a faster, more efficient courier service for our customers.”

Parcel Web Express Ltd ships parcels to anywhere in the world, but as many countries do not yet follow a standardised address format, the risk of unreliable delivery increases rapidly when delivering abroad. However, as WorldAddresses.com already includes highly accurate address data for 18% of the globe, including much of Europe, and is constantly adding new countries and territories to its service, Parcel Web Express Ltd has been able to provide reliable and accurate international courier from the onset, planning to expand its reach with WorldAddresses Web’s growth, without additional cost.

Foster concludes, “We want to be able to simplify and streamline the process for sending shipments to as many countries in the world as possible and with World Addresses Web software onboard, it will be far easier to provide our customers with an ever-expanding, and increasingly accurate, international delivery portfolio. To purchase address databases independently would involve huge overheads – several thousand pounds for each one – which as a start-up, we clearly cannot justify. WorldAddresses.com however, provides us with access to an endless supply of international addresses, at very little cost. Our business is entirely focused on the customers, and with WorldAddresses.com alongside, we truly believe the levels of service we will be able to provide will be second to none.”

ENDS.

About WorldAddresses.com and World Addresses Web

World Addresses Web is an online international address lookup service from WorldAddresses.com, a highly successful address management company that also developed a portfolio of products under the UK PostCoder.com banner.

World Addresses Web outputs global addresses for automatic online address lookup in the Universal Postal Union (UPU) international “Standard 42” format. The Standard defines the correct format for each country’s address, approved by its postal operator.

World Addresses Web currently provides address information for the UK, US, France and Germany with additional countries being added on an ongoing basis.

World Addresses Web can be set up instantly, is updated automatically and charges are on a flexible basis for correct lookups only and are based upon various sizes of credit packs.

WorldAddresses.com
Manor Farm Barns
Fox Road
Framingham Pigot
NORWICH
NR14 7PZ

Emma Gooderham
Managing Director WorldAddresses.com
Tel: +44 (0) 1508 494 488
Fax: +44 (0) 1508 494 481
Email: emma.gooderham@worldaddresses.com

Press Contact
Rachael Myers
itpr
Tel: + 44 (0) 1932 578 800
Fax: + 44 (0) 1932 578 801
Email: rachaelm@itpr.co.uk

This release was published on openPR.