14.74% CAGR growth by 2023 in the Global Unified Communication-as-a-service (UCaaS) in Manufacturing Market| Key Vendors- MICROSOFT, IBM CORPORATION, CISCO SYSTEMS, INC., GETRONICS, RING CENTRAL, DIMENSION DATA, and AVAYA, amongst others

Market Analysis:

North America to have the Highest Share
It is expects that United States e-commerce business to grow sales by roughly 40% in fiscal 2019, which is driving the demand for UCaaS in e-commerce. Internet retailing continues to be a major driving factor for the growth of the consumer products market. Also, the growing health and wellness trend has reinforced the development of high-end grocery sales, taking the retail market forward.

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Implementation of UCaaS in the day to day business operations brings various advantages, such as improved scalability, reliability, and collaboration among disparate work groups. Manufacturing units typically consist of various diverse business units, which must be in collaboration with one another, further necessitating the use of UCaaS systems in the domain. Technological advancements in IoT and Artificial Intelligence, coupled with emerging trends in the retail sector, such as workforce mobility are encouraging the adoption of UCaaS. Manufacturing is one of the sectors which involve the highest mobility, owing to which the implementation of UCaaS systems is expected to improve collaboration between various domains.

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Market Segments:
UCaaS in Manufacturing Market is segmented by:
1. Geography: North America, South America, Europe, Asia Pacific, Middle East & Africa

Key Developments in the Market
• February 2018: NetFortris partnered with Telarus, a leading company with a range of product portfolio. This partnership is expected to complement both the companies.
• November 2017: Cisco acquired Broadsoft for USD 1.9 billion. Both the companies are working as separate entities, but there are several ventures, which could be complemented and completed by Broadsoft for Cisco.

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