Press release
Global Backoffice Workforce Management Market 2018-2025 Growth Analysis by Key Players Monet Software (US), Verint System Inc. (US), SWOT Analysis, Calabrio (US), Aspect Software , Cicero Inc. (US)
Global Backoffice Workforce Management Market valued approximately USD XX billion in 2017 is anticipated to grow with a healthy growth rate of more than XX% over the forecast period 2018-2025. The Backoffice Workforce Management Market is continuously growing in global scenario over the upcoming years. Back-office workforce management can be defined as the process or software that is essential for smooth and productive business operation of enterprise. The most efficient work-force management solution come from self-service modules that boost employees to put forth their own schedule preferences and to manage time off and change shifts, as required. Back-Office work force management solution offers a dynamic platform to enterprise to manage their work an assign service level to each task.
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Reduction in cost due to workforce management and increase in productivity are the key driving factors of the market across the world. Furthermore, growing acceptance of cloud services is creating numerous opportunity in the market over the upcoming years. Backoffice workforce management improved planning which reduces stress & overtaxing of employees, it reduces processing time & improved customer experience, it improves employee satisfaction and it improves visibility & transparency. These benefits of Backoffice Workforce Management also increasing demand among its end-user industries over the upcoming years. However, lack of awareness among enterprises about the back office workforce management solution is the restraining factors of the market across the globe. The regional analysis of Global Backoffice Workforce Management Market is considered for the key regions such as Asia Pacific, North America, Europe, Latin America and Rest of the World.
The major market player included in this report are:
Monet Software (US)
Verint System Inc. (US)
SWOT Analysis
ActoiveOps Limited (United Kingdom)
Calabrio (US)
Aspect Software
Cicero Inc. (US)
Teleopti (Sweden)
Intradiem (US)
Genesys (US)
The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players.
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Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Key Trends
1.3. Global & Segmental Market Estimates & Forecasts, 2015-2025 (USD Billion)
1.3.1. Backoffice Workforce Management Market, by Solution, 2015-2025 (USD Billion)
1.3.2. Backoffice Workforce Management Market, by Deployment, 2015-2025 (USD Billion)
1.3.3. Backoffice Workforce Management Market, by End-User, 2015-2025 (USD Billion)
1.3.4. Backoffice Workforce Management Market, by Region, 2015-2025 (USD Billion)
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Backoffice Workforce Management Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Industry Evolution
2.2.2. Scope of the Study
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Backoffice Workforce Management Market Dynamics
3.1. See Saw Analysis
3.1.1. Market Drivers
3.1.2. Market Challenges
3.1.3. Market Opportunities
Chapter 4. Backoffice Workforce Management Market Industry Analysis
4.1. Porters 5 Force Model
4.1.1. Bargaining Power of Buyers
4.1.2. Bargaining Power of Suppliers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porters 5 Force Model
4.2. PEST Analysis
4.2.1. Political Scenario
4.2.2. Economic Scenario
4.2.3. Social Scenario
4.2.4. Technological Scenario
4.3. Value Chain Analysis
4.3.1. Supplier
4.3.2. Manufacturers/Service Provider
4.3.3. Distributors
4.3.4. End-Users
4.4. Key Buying Criteria
4.5. Regulatory Framework
4.6. Cost Structure Analysis
4.6.1. Raw Material Cost Analysis
4.6.2. Manufacturing Cost Analysis
4.6.3. Labour Cost Analysis
4.7. Investment Vs Adoption Scenario
4.8. Analyst Recommendation & Conclusion
Chapter 5. Backoffice Workforce Management Market, by Solution
5.1. Market Snapshot
5.2. Market Performance - Potential Model
5.3. Key Market Players
5.4. Backoffice Workforce Management Market, Sub Segment Analysis
5.4.1. Operation Visualizer
5.4.1.1. Market estimates & forecasts, 2015-2025 (USD Billion)
5.4.1.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)
5.4.2. Performance Management
5.4.2.1. Market estimates & forecasts, 2015-2025 (USD Billion)
5.4.2.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)
5.4.3. Back-Office Optimization
5.4.3.1. Market estimates & forecasts, 2015-2025 (USD Billion)
5.4.3.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)
5.4.4. Robotic Process Automation
5.4.4.1. Market estimates & forecasts, 2015-2025 (USD Billion)
5.4.4.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)
5.4.5. Desktop & Process Analytics
5.4.5.1. Market estimates & forecasts, 2015-2025 (USD Billion)
5.4.5.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)
5.4.6. Others
5.4.6.1. Market estimates & forecasts, 2015-2025 (USD Billion)
5.4.6.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)
Chapter 6. Backoffice Workforce Management Market, by Deployment
6.1. Market Snapshot
6.2. Market Performance - Potential Model
6.3. Key Market Players
6.4. Backoffice Workforce Management Market, Sub Segment Analysis
6.4.1. On-Premises
6.4.1.1. Market estimates & forecasts, 2015-2025 (USD Billion)
6.4.1.2. Regional breakdown estimates & forecasts, 2015-2025 (USD Billion)
……
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