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Xeltek Offers Same Day Support

02-08-2011 12:17 PM CET | IT, New Media & Software

Press release from: Xeltek Inc

This service is provided by Xeltek’s highly qualified new support team that will provide the best of their knowledge to bring prompt sales and technical support.

With a renewed and expanded team, XELTEK is proudly announcing its SAME DAY SUPPORT for technical and sales inquiries. It is available to help customers and representatives resolve issues or help with their requests in an effective way. This service is provided by our highly qualified new support team that will provide the best of their knowledge to bring prompt sales and technical support.

Xeltek’s sales and techsupport team is located in California, USA; which falls into Pacific Time (UTC-8). Our one day support is mostly delivered within a couple of hours, but depending on the type of request and time zone conflicts, some delays may be expected. Delays may be most common with international customers from Far East Asia, where answers may be received the morning after inquiries are submitted. We apologize in advance for this inconvenience.

Services can be used to contact Xeltek Support Team:

Phone Calls - Mon-Fri 7:30AM-12:00PM & 1:00PM - 4:30PM (PST)
Create a Ticket – Create your support ticket, and follow the progress online
Live Chat - Mon-Fri 7:30AM-12:00PM & 1:00PM - 4:30PM (PST)
Voice-To-Email - +1 (408) 905-XLTK , call and leave a message
FAQ – Check previously asked question, or submit new questions
Forum – Share your questions with other SuperPro users
Blog & RSS – Follow Xeltek updates closely

“Same day support for Xeltek is a demonstration of our commitment to give our best to our customers; and enhancing support quality by managing the time frame effectively is our motto for the sake of becoming the industry leader,” as spoken by Sam Kim, the president of Xeltek Inc.

We realize that while Xeltek offers the best of the device programmers industry, it is also within our users’ expectations to receive the best treatments and prompt responses to their requests. Our aim is to maximize customer satisfaction and maintain long-lasting and loyal relationships.

Xeltek (officially known as Exp Computer DBA Xeltek) is a manufacturer of universal programmer devices. The company’s headquarters is located in Sunnyvale, CA while the main manufacturing facilities take place in Nanjing, China and a smaller branch is located in Seoul, Korea to support with R&D projects.

1296 Kifer Rd. Suite #605
Sunnyvale, CA 94086

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