Cloud Telephony Service Market Study With Share & Player Analysis: BroadSoft, 8x8, Redcentric, Singtel, Cisco, Microsoft, Intermedia, AVOXI, MegaPath, Dialpad, RingCentral, NTT Communication, Vox Telecom, StarTele Logic, Mitel, PortaOne, Solutions Infini

The report comprises of the CAGR figures within the notable year 2016 the base year 2018 and estimate year 2019-2025 of the cloud telephony service advertise which is in this way influencing the cloud telephony service industry. A few of the conspicuous patterns that the advertise is seeing incorporate progressed benefit as a result of point, the presentation of the maintenance-as-a-service show in businesses, expanding request in Industry and development openings and venture openings. A advertise diagram, cloud telephony service competitive investigation, competition from producers, modern players, providers and sellers, territorial yield, sort and application, volume and offers, deals esteem and item cost, deals income and net edge are a few of the vital focuses secured in cloud telephony service market report.

The global cloud telephony service market is expected to reach USD 42.3 million by 2025 from USD 30.7 million in 2017 and is projected to grow at a CAGR of 16.9% in the forecast period of 2018 to 2025 (Updated Current Year Statistic Will Be Provided In Report).

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Report includes market shares of cloud telephony service market for global, Europe, North America, Asia Pacific and South America. The global market is fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market in order to sustain in long run.

The renowned players in cloud telephony service market are

· Cisco

· StarTele Logic

· 8×8

· AVOXI

· BroadSoft

· DIALPAD

· Exotel Techcom Pvt. Ltd.

· Go 2 Market India Pvt. Ltd.

· Knowlarity Communications Pvt Ltd.

· LeadNXT

· Megapath

· Microsoft Corporation

· Mitel Networks Corporation

· Natterbox Ltd.

· NetFortis

· Nextiva

· NFON AG

· NovaCloud Pty Ltd.,

· NTT Communications

· PortaOne, Inc.,

· Redcentric plc.,

· RingCentral, Inc.,

Other players are Singtel, Solutions Infini., Telviva, Tripudio Ltd., VoIPStudio, Vonage Intermedia.net, Inc., Vox Telecom and many more. The cloud telephony service market report contains data for historic year 2016, the base year of calculation is 2017 and cloud telephony service Industry forecast period is 2018 to 2025.

Cloud telephony is defined as a service which helps data and voice services to be functioned by the use of internet connection by replacing conventional phone line. It is an online communication system with on-demand service. It deals with different networks including Public Switched Telephone Networks (PSTNs) and VoIP phone systems. It has various features such as quick and easy setup, user friendly, secured and API integration to any CRM, business call tracking, call reports, 3rd party CRM integration, selectable virtual number and many more.

In 2017 Extol launched cloud telephony services for stockbrokers to be SEBI-compliant. It is a cloud telephony platform which records every single conversation. It helps in business phone system via a virtual phone system.

· In 2017, Servetel Communications Pvt. Ltd., launched cloud telephony services to India. It will increase the demand for advanced communications capabilities and bring a fresh new range of connectivity solutions into the field.

The cloud telephony service provides improved scalability to several key companies as they allow them to add-up several more channels. The cloud telephony services can also work without physical connection to any phone company since they function virtually.


Table of Content

1. Introduction

1.1. Objectives Of The Study

1.2. Market Definition

1.3. Overview Of Global cloud telephony service Market

1.4. Currency And Pricing

1.5. Limitation

1.6. Markets Covered

2. Market Segmentation

2.1. Markets Covered

2.2. Geographic Scope

2.3. Years Considered For The cloud telephony service Study

2.4. Currency And Pricing

2.5. Research Methodology

2.6. Primary Interviews With Key Opinion Leaders

2.7. Secondary Sources

2.8. Assumptions

3. Market Overview

4. Executive Summary

5. Premium Insights

6. Global cloud telephony service Market, By Application

7. Global cloud telephony service Market, By Product

8. Global cloud telephony service Market, By Vertical

9. Global cloud telephony service Market, By Geography

10. Global cloud telephony service Market, Company Landscape

11. Company Profile

12. Related Reports

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Market Drivers and Restraints:

· Migration of telecom companies from traditional to IP networks. Rising access to electricity in developing countries

· Cost-effective alternative to traditional telephony systems including PSTN and ISDN

· Rising penetration of mobile devices

· Increasing demand for SAAS tool.

Market Segmentation

· The market is based on

• Deployment type
• Network
• Application
• End user industry
• Geographical segments

· Based on deployment type, the market is segmented into

• Cloud
• Hosted

· Based on Enterprise, the market is segmented into

• Small & Medium Enterprises (SMES)
• Large Enterprises

· Based on Network, the market is segmented into

• Public switched telephone networks (PSTNs)
• Voice over internet protocol (VoIP)

· Based on Application, the market is segmented into

• Conferencing
• Multi-level IVR
• Sales & marketing
• Customer relationship management (CRM)

· Based on End user Industry, the market is segmented into

• Telecom And IT
• BFSI
• Government
• Health Care
• Media And Entertainment
• Education
• Retail, And Others

· Based on geography, the market report covers data points for 28 countries across multiple geographies such as

• North America
• South America
• Europe
• Asia-Pacific
• Middle East & Africa

· Some of the major countries covered in this report are U.S., Canada, Germany, France, U.K., Netherlands, Switzerland, Turkey, Russia, China, India, South Korea, Japan, Australia, Singapore, Saudi Arabia, South Africa, and Brazil among others.


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