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Payroll Solutions Selects CRM Software To Improve Efficiency Companywide

12-01-2010 09:40 AM CET | IT, New Media & Software

Press release from: Soffront Software, Inc.

Fremont, California, November 29, 2010 – Soffront® Software Inc., www.soffront.com, the provider of CRM software for over 18 years, today announced that Payroll Solutions (www.payrollsolutions.net) selected Soffront CRM to improve efficiency in all aspects of their business. Payroll Solutions (Pittsburgh, Pennsylvania) provides customers with payroll, time, attendance and HR software, services and support. Payroll Solutions will implement Soffront’s hosted CRM software in January, 2011.

“We needed a better way to efficiently manage our business and provide improved customer service in all areas—sales, support, technology, operations, projects, and administration,” said David Lewis, co-founder, executive vice president and chief operating officer. “Currently, customer information and other vital business information are located in different parts of our network or on paper, and every department has a different process for dealing with information. We needed one central, comprehensive solution that is robust, easy to use, and fits our budget.”

A team of six department heads of Payroll Solutions selected Soffront CRM in an extensive screening process over numerous competing CRM vendors including Salesforce.com and Microsoft. The company reviewed thirteen CRM solutions, narrowing the finalists down to three. After conducting detailed product demos with the top contenders, they ultimately chose Soffront CRM based on ease-of-use, ease-of-configuration, integrated modules, customer service, and price.

According to David Lewis Soffront CRM will make a significant positive impact on their business. “Using Soffront CRM, we expect to dramatically improve our efficiency companywide. Soffront will be able to handle our processes, such as workflow, SAS 70 procedures, customer service, sales, marketing, technical support, and administration – all in one platform. Soffront will help us become more proactive instead of reactive.”

About Soffront

Soffront has over 18 years of experience of delivering CRM solutions to small-to-medium companies. Soffront eliminates the need to subscribe to multiple service providers by providing one integrated solution for all departments of a company at a lower cost. Soffront CRM is easy-to-use and easy-to-navigate allowing users to be more productive without slowing them down. Soffront is easy-to-configure by business users. With SaaS, on-premise, floating or named user options, Soffront is the perfect choice for all companies. Soffront’s installed base includes Fortune 500 companies, mid-to-small-sized businesses, federal, state, and local governments. Soffront is privately held, debt-free, and profitable.

Media Contact:
Alison Golan, 904-230-0349
Alison@Soffront.com

Soffront Software, Inc.
45437 Warm Springs Boulevard
Fremont, CA 94539, USA
Tel: (510) 413-9000
Fax: (510) 413-9027

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