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Unified Communications Market Trends and Demand by 2023 With Key Players - CSC, Verizon, Alcatel-Lucent Enterprise, Microsoft, Hewlett Packard Enterprise, Cisco, Avaya and IBM
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The arrival of technologies, such as web real-time communication, session initiation protocol trunking, and voice over internet protocol has supported the growth of the unified communications market, to some extent. Some of the services provided by unified communications are implementation and integration, consulting, managed services, and training and support. Unified communications include solutions, such as conferencing, unified messaging, content and collaboration and voice solutions.
On the basis of deployment type, the unified communications market can be categorized, as hosted or cloud based, and on-premise unified communication. The unified communications market can also be categorized on the basis of components, as conferencing, telephony, collaboration platforms and unified messaging.
Some of the factors driving the growth of the unified communications market are continuous service support, and increase in bring your own device (BYOD) trend. Excessive cost of initial investing, security concerns, absence of interoperability among different vendor of the unified communication platforms, and lack of awareness among the consumers, are some of the factors, restraining the growth of the unified communications market.
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Some of the competitors in the unified communications market are Computer Sciences Corporation, Verizon Communications Inc., Alcatel-Lucent, Microsoft Corporation, Hewlett-Packard Development Company L.P., Cisco Systems Inc., International Business Machines Corporation, Avaya Inc., and Polycom Inc. The competitors in the unified communication market are focusing on creating the unified communication solutions that can fulfill the demand of the organizations of all sizes.
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