openPR Logo
Press release

Alsbridge Shares How to Successfully Contract ITO in the Cloud

11-03-2010 09:52 AM CET | IT, New Media & Software

Press release from: Alsbridge, Inc.

/ PR Agency: Power Public Relations, LLC
– Alsbridge Inc. CEO Ben Trowbridge says a good outsourcing contract is one that is fair and sustainable between supplier and customer, and based on trust and partnership throughout the contracting process and beyond.

“Contracts have to stand the test of time and that rule of thumb is no different for cloud-based ITO agreements,” Trowbridge says.

“However,” continues Trowbridge, “the difference with cloud is the commercial and business model within which it operates. Specifically the location of data, potential multi-tenancy agreements, on-demand hugely scalable and agile services (up and down); interoperability are all significant issues which impact the ‘consumer’ style models compared to enterprise wide solutions.”

As with contracting for traditional IT Outsourcing services, Trowbridge recommends that a detailed understanding of service provision and delivery is vital before entering into contractual commitments.

Typical areas for focus during negotiations include:

• Service Level Agreements
• Service Credits
• Service Security
• Service Business Continuity
• Service Costing Formulae
• Service Payment Provisions
• Data Ownership & Protection
• Legal & Regulatory Compliance
• IP Protection & Reward
• Software Licensing
• Software Escrow
• Choice of law and jurisdiction
• Third party rights
• Duration and termination rights
• Change of control
“We know that cloud-based contracting is forcing major change in the global outsourcing community,” Trowbridge says. “It’s affecting pricing, transparency, contract terms, and suppliers; generally everything it touches,” Trowbridge adds.

Companies can expect more transparent pricing, shared intellectual property and pooled licensing. And, because cloud contracting offers easy switching between suppliers, at the end of the contract or specific service requirement, customers may switch off or move to another supplier. As a result, suppliers will consider contractual terms to restrict movement; for instance, maximum year length contracts, minimum termination clauses, and open standards for connecting.

“Customers are going to find success in the cloud when they work collaboratively with their partners to move toward cloud-based services that are integrated with traditional core infrastructure,” Trowbridge concludes. “Those are the contracts that will stand the test of time.”

More information can be found in an Alsbridge whitepaper titled, “How to Draft IT Outsourcing Contracts - Traditional and for Cloud” at Outsourcing Leadership.

About Alsbridge, Inc.:
Alsbridge, Inc. is an award-winning global advisory firm and a distinguished member of the 2010 Inc. 500 fastest growing privately held companies. Alsbridge redefines the way companies reduce costs and improve back office operations. Our proprietary benchmarking tools and data resources enable clients to utilize the most cost effective and value added sources globally for information technology, business processes and telecommunications networks. Through a combination of internal optimization and outsourcing, our clients achieve cost savings that support their strategic business objectives. Founded in 2003, Alsbridge is the proven, effective difference. The company’s web site is:

Alsbridge, Inc.
3535 Travis St # 105
Dallas, TX 75204-1407
(214) 696-6410
Amy Power
Power Public Relations LLC
(214) 618-3318 office
(214) 693-2146 cell

This release was published on openPR.

Permanent link to this press release:

Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Alsbridge Shares How to Successfully Contract ITO in the Cloud here

News-ID: 150335 • Views: 1384

More Releases from Alsbridge, Inc.

To Achieve Maximum SIP Value, Move Beyond SIP Trunking, Recommends Alsbridge
Award winning benchmarking, sourcing and transformation advisory firm, Alsbridge Inc., today released a report To Achieve Maximum SIP Value, Move Beyond SIP Trunking, discussing why enterprises fail to harness the full value of Session Initiation Protocol (SIP), in spite of it being considered an extremely powerful communications enabler. Session Initiation Protocol is becoming an increasingly ubiquitous game-changer for businesses. Yet, many enterprises that have already deployed SIP, and many others
Alsbridge and Lincoln Financial to Co-present Their Outsourcing 2.0 Success Stor …
Alsbridge will share its own experience of how it helped Lincoln Financial create a successful outsourcing 2.0 strategy in less than 12 months, announced the benchmarking, sourcing and transformation advisory firm. Randy Vetter, director at Alsbridge along with Ron Reed, head of IT, Lincoln Financial Group, will co-present an eSeminar Outsourcing 2.0: A Lincoln Financial Group Case Study on October 24, 2013, 1:00 PM -2:00 PM ET. Alsbridge research shows
Alsbridge Releases Study on the Current State of Price Benchmarking Based on a S …
Price benchmarking of IT and business process services provide several benefits to companies who choose to take more of a “profit center” vs. “cost center” approach, according Alsbridge Inc., a benchmarking, sourcing and transformation advisory firm. Alsbridge today released the results of 2013 price benchmarking survey the firm conducted earlier this year, in its report -2013 State of Price Benchmarking, providing insight into the current state of IT and business
Alsbridge Inc. Sponsors the ADP Seventh Annual Charity Golf Outing, Supporting A …
Alsbridge, Inc., will sponsor the ADP Seventh Annual Charity Golf Outing, supporting the American Heart Association’s drive against heart disease, announced the benchmarking, sourcing and transformation advisory firm today. The charitable event will be held on October 10, 2013, at the Knolls Country Club, Boonton, NJ. Alsbridge has decided to be the Gold Sponsor for the 7th Annual Charity Golf Outing, hosted by ADP Associates to support the American Heart Association's

All 5 Releases

More Releases for Alsbridge

Alsbridge Reveals the Pros and Cons of Microsoft Lync
Award winning benchmarking, sourcing and transformation advisory firm, Alsbridge, releases a report, Pros and Cons of Microsoft Lync, offering a guide to enterprises to facilitate the decision to utilize Microsoft Lync as an enterprise telephony communication application. The consideration and potential use of Microsoft Lync for telephony and unified communications is thought to be a passionate topic inside enterprises today. The most common challenges faced by infrastructure groups today include; desktop,
Alsbridge Advises Moving Beyond SIP Trunking to Maximize SIP Value
Award winning benchmarking, sourcing and transformation and network advisory firm, Alsbridge, Inc., today released a new report – “To Achieve Maximum SIP Value, Move Beyond SIP Trunking,” elaborating why today’s enterprises need to move beyond carrier’s trunks and begin developing and implementing their SIP strategy through SIP Version 2. As per Alsbridge’s research, organizations taking the SIP Version 2 transformational approach versus typical SIP trunking, experience monumental savings of
Alsbridge, Inc. Ranked World’s Best Outsourcing Advisor, Third Consecutive Yea …
(DALLAS, Texas) July 11, 2012 - Award-winning sourcing advisory and benchmarking firm, Alsbridge, Inc., today announced they were once again named to the list of World’s Best Outsourcing Advisors for the third consecutive year. The annual ranking is based on a number of categories including global presence, annual growth, customer reference and a demonstrated ability to meet their customers’ needs. Alsbridge is a leader the sourcing consulting market in
Alsbridge Inc Announces Cloud Alignment Workshop to help IT Leaders Manage Futur …
A recent report titled, “Controlling the Cloud in Your Organization” from Alsbridge, Inc. revealed that IT leadership is experiencing difficulty managing and controlling cloud services in their organizations. In response to this growing problem, the company today announced its Cloud Alignment Workshop designed to help IT leaders gain better control of emerging cloud technologies. “Our proprietary Cloud Alignment Workshop was created to help companies define the possible, establish direction, assess the
Cloud Sourcing: Why is Everyone Getting So Excited? New Alsbridge Whitepaper Sha …
The word ‘cloud’ will take on greater meaning and relevance in the coming year as companies, as well as the general public, become more acquainted with how it will change our lives,” says Ben Trowbridge, Alsbridge Inc. founder and CEO. Cloud Computing is about to completely change the way IT services are supplied, consumed, and most of all how IT is outsourced. “President Barack Obama spoke about cloud sourcing as an
Alsbridge Inc. today announced the appointment of Scott Arey to Chief Financial Officer. Arey is a Bank of America veteran with more than 20 years of banking and financial experience. Alsbridge founder and CEO Ben Trowbridge says Arey will prepare the company for its next phase of growth and positioning with top tier financial institutions. “As the former vice president and CFO of Bank of America’s International Trade Banking Division Scott’s depth