Press release
How to ensure a hassle free medical insurance claim experience
Mumbai, 27 October 2010: The pain of going through a medical insurance claim process is far greater than the physical pain of a broken bone, isn’t it? That is what most insurance customers face every time they avail for health cover through the cashless medical insurance claim facilities offered at most hospitals.The Future Generali Health (FGH) is here to end all such health insurance mishaps.
Traditionally, it is the Third Party Administration (TPA) network active at all major hospitals that run the medical insurance claim process. The services provided by this unit include cashless service at hospitals, telephonic support to policy-holders and management of claims and reimbursements. The main function of a TPA is to guarantee cashless hospitalization to policyholders & act as a key link between insurance companies, healthcare providers, i.e hospitals and clinics and policyholders.
Taking over the role of a TPA, Future Generali Health will service its entire health insurance business directly, gradually replacing TPAs through this in-house cell stationed at Chinchwad, Pune. All the services falling under the health vertical, which includes health call centre, underwriting, claims and networking, will operate from this single location.
Future Generali’s health vertical can now offer a complete umbrella to all expenses incurred for any medical reason. Hence, once you buy a Future Generali Health Suraksha Plan or a Future Criticare plan, every expense you try to claim on this plan will now go through the Future Generali Health cell that will make sure your claim is paid for at the earliest without any glitches like lack of funds or error in customer database.
Direct contact with customers would also help Future Generali to develop tailor made products that fit consumer requirements perfectly, without getting into a loop with the TPAs.
About the Company:
Future Generali is a joint venture between the India-based Future Group and the Italy-based Generali Group. Future Generali is present in India in both the Life and Non-Life businesses as Future Generali India Life Insurance Co. Ltd. and Future Generali India Insurance Co. Ltd.
Future Generali Insurance Company
Prabhadevi
Mumbai
Phone - 02226518610
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