Email Management Software Market size, Analytical Overview, Growth factors, Demand and trends forecast to 2026

The report "Email Management Software Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2018 - 2026" gives complete assessment of the latest trends, challenges of market.
The objectives of this study are as follows:

• To define, describe, and forecast the "Email Management Software" market by type, application, component, delivery model, end user, and region
• To provide detailed information regarding major factors influencing market growth (drivers, restraints, opportunities, and industry-specific challenges)
• To analyze micromarkets with respect to individual growth trends, prospects, and contributions to the overall market
• To analyze opportunities in the market for stakeholders and provide details of the competitive landscape for market leaders
• To forecast the market size of market segments with respect to the four key regions: North America, Europe, Asia, and the Rest of the World (RoW)
• To strategically profile the key players and comprehensively analyze their product portfolios, market positions, and core competencies

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Email management software manages high volumes of inbound electronic mail received by organizations. Email management is becoming an essential component of customer service for small medium enterprises (SME) and large enterprises. This type of software helps in assigning a reference number to email queries using a ticketing system, helping companies to respond and keep a track of email requests more easily. Another benefit is that it helps in minimizing spams with the use email receipt. Furthermore, it helps in intelligence analysis which helps readers to understand the content of an email and data enhancement which provides details about an email’s author. Some email management software also offers quick retrieval and email archiving. At its core, the software helps in organizing, sorting, and replying to huge volumes of inbound customer emails.
Email management software streamlines email handling processes, enables enhanced customer service, and ensures faster response. It is especially useful for complaint handling, managing enquiries, and other customer interactions. It also helps in bringing greater efficiency in the work flow, thereby reducing errors, increasing productivity, duplications, and omissions.

Cloud-based email management is one of the major trends driving the email management software market. Enterprises are increasingly adopting cloud based software as a service to simply manage email from any platform. Email management software also helps to recover lost emails, which is also driving the market in a positive manner. For most businesses, the cost and risk of poorly managed email are the key reasons for implementing an email management solution. Immediate analysis of emails for mining insights for decision making is the major factor responsible for driving the growth of the email management software market. The market is also driven by other factors, such as efficiency in terms of money, resources, and time in processing huge volumes of emails and making efficient use of data. However, security concerns associated with this type of software is expected to hinder the growth of the email management software market during the forecast period.

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The global email management software market can be segmented based on component, enterprise size, and vertical. In terms of component, the email management software market can be bifurcated into two major categories: software (on premise, cloud (public cloud, private cloud) and hybrid) and services (managed service, professional services (maintenance, integration and installation)). By enterprise size, the email management software market can be categorized into SMEs and large enterprises. In terms of vertical, the global email management software market can be segregated into BFSI, telecom & IT, media & entertainment, transportation, retail & e-commerce, utilities, health care, government, and education.

The email management software market can be classified in terms of region into North America, South America, Europe, Asia Pacific, and Middle East & Africa. North America is expected to account for a major share of the email management software market during the forecast period. This can be ascribed to the growing number of enterprises and presence of large number of vendors providing services to various industries in the region. Moreover, cloud service providers and leading data companies are based in the region. Increase in the adoption of IoT, emergence of machine learning and AI technology, and rise in the number of business applications are the key factors projected to drive the growth of the email management software market in North America. Asia Pacific is expected to be a rapidly growing market for email management software owing to the rise in adoption of management software in enterprises in the region.
Major players active in the development of email management software include Microsoft Corp., Oracle, Quest Software Inc., Transend Corp., Fookes Holding Ltd., Netmail Inc, Freshworks Inc., Attivvo, Five9, Inc., Keeping™, Docsvault,  OpenText Corporation, Zendesk, and Moxie Software.
MRR.BIZ has been compiled in-depth market research data in the report after exhaustive primary and secondary research. Our team of able, experienced in-house analysts has collated the information through personal interviews and study of industry databases, journals, and reputable paid sources.

The report provides the following information:
• Tailwinds and headwinds molding the market’s trajectory
• Market segments based on products, technology, and applications
• Prospects of each segment
• Overall current and possible future size of the market
• Growth pace of the market
• Competitive landscape and key players’ strategies
The main aim of the report is to:
• Enable key stakeholder’s in the market bet right on it
• Understand the opportunities and pitfalls awaiting them
• Assess the overall growth scope in the near term
• Strategize effectively with respect to production and distribution
MRR.BIZ is a leading provider of strategic market research. Our vast repository consists research reports, data books, company profiles, and regional market data sheets. We regularly update the data and analysis of a wide-ranging products and services around the world. As readers, you will have access to the latest information on almost 300 industries and their sub-segments. Both large Fortune 500 companies and SMEs have found those useful. This is because we customize our offerings keeping in mind the specific requirements of our clients.

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