Global IT-as-a-service market Business overview, challenges, opportunities, trends and market analysis by 2025 by BMC Software, HPE, IBM, Red Hat, VMware

The global IT as a service market to grow at a CAGR of +22% during the period 2019-2025. ITaaS is a framework that helps enterprises manage IT infrastructures without depending on the central IT department. Business units in organizations can select IT services to support digital transformation with an optimum level of flexibility and scalability. ITaaS is emerging in the global IT service market to tackle several of these issues, relieving the leadership of justifying IT investments over the bottom line. However, since the ITaaS model adoption invites a complete change in the IT service accessibility structure, it requires the leadership and executives across the line of business (LOB) to champion the change. This becomes a necessity for making the best use of the cloud technology adoption and multiple cloud services that many of the late adopters are also embracing at a rapid rate every day.

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Key vendors
BMC Software
HPE
IBM
Red Hat
VMware
Other prominent vendors
Accenture
Adaptive Computing
CA Technologies
Cisco Systems
Citrix Systems
CloudBolt Software
Convirture
CSC
Dell EMC
Egenera
Embotics

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According to the report, one of the major drivers for this market is Increased need to support a virtualized IT ecosystem. The increasingly virtualized environments in the industrial IT infrastructure require top-quality IT services. The ITaaS framework lets organizations gain economic benefits by reducing the CAPEX and OPEX. Organizations need to mold their IT service management (ITSM) strategies to implement virtualized IT environments to reap business benefits. Organizations are adopting several IT trends to accelerate the value creation. Most of the organizations are shifting toward a virtualized infrastructure, accepting service-based management methodologies and cloud computing in the interests of better IT functioning. Virtualization is used to apply IT resources to address the various enterprise-grade computing requirements. Cloud computing, together with virtualization systems, balances the internal and external demand for IT resources through private or public networks, which employees use, based on automation and self-service capabilities. Virtualization, cloud computing, and ITSM are a few options that can create a competitive edge over other organizations.

Market driver
Increased need to support a virtualized IT ecosystem
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a) Market penetration-In depth data on the products and services offered by top players in the IT-as-a-service market. The report analyzes the IT-as-a-service market by products, application, end user and region.

b) Product development/innovation- Intricate insights on upcoming technologies, research and development activities, and new product launches in the IT-as-a-service market.

c) Market development-Comprehensive information about lucrative emerging markets. The report analyzes the markets for IT-as-a-service across various regions.

Market challenge
Lack of quality standards in service level agreements (SLAs)
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Further, the report states that one of the major factors hindering the growth of this market is Lack of quality standards in service level agreements (SLAs). SLAs establish a contract between the service provider (either internal or external) and the end-user, which covers all possible levels of services from the service provider. SLAs are output-based contracts that specifically define the benefits and support received by a customer during the term of the agreement. However, the SLAs do not cover the delivery of services, and end-users are not informed about the full services to be included in SLAs.

Table of Contents:
Global IT-as-a-service Market Research Report 2019-2025
Chapter 1 Global IT-as-a-service Market Overview
Chapter 2 Global Economic Impact on Industry
Chapter 3 Global Market Competition by Manufacturers
Chapter 4 Global Production, Revenue (Value) by Region
Chapter 5 Global Supply (Production), Consumption, Export, Import by Regions
Chapter 6 Global Production, Revenue (Value), Price Trend by Type
Chapter 7 Global IT-as-a-service Market Analysis by Application
Chapter 8 Manufacturing Cost Analysis
Chapter 9 Industrial Chain, Sourcing Strategy and Downstream Buyers
Chapter 10 Marketing Strategy Analysis, Distributors/Traders
Chapter 11 Market Effect Factors Analysis
Chapter 12 Global IT-as-a-service Market Forecast

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