Press release
SG Analytics Ranked Top-50 “Best Managed” Outsourcer 2010
SG Analytics a research & analytics service provider announced today, it won the overall top ranking amongst 2751 services companies in the world by the Black Book of Outsourcing, a widely recognized survey of global outsourcing providers.SG Analytics is distinctly recognized by the survey to be amongst the Top-50 best managed companies. Its ranking of 20th represents the top percentile in the total group. The ranking was based on the feedback received from clients on factors such as requirements awareness, partnership approach, risk mitigation, problem resolution, corporate reputation, problem resolution, skills and resources, future orientation and financial benefits.
SG Analytics was also honored as the 2nd amongst 30 KPO’s in a survey by Black Book of Outsourcing in the category of client cultural fit and quality perception in 2009.
Commenting on these results, SG Analytics CEO Sushant Gupta said, “This recognition by our clients is very valuable to us as it represents a positive confirmation of our service approach, focus on domain understanding and investment in client service culture”
Black Book Methodology
The Black Book survey was distributed electronically in April 2010 to customers, buyers, contractors and users worldwide with experience of outsourcing services. This was the 6th annual Black Book survey of “50 Best-Managed Outsourcing Vendor 2010” in which six likert-type (psychometric) scale was used to measure responses to questions related to nine satisfaction criteria. Subsequent analysis was done by Datamonitor preserving the purity of the feedback as provided by respondents. During the survey period, 12,421 responses were received. Following a comprehensive quality assurance process as laid down by Datamonitor, 6,547 of those responses were accepted as valid which provided customer feedback on 31,118 service experiences.
In the report, the results of the 2010 Black Book of Outsourcing survey were supplemented with other Datamonitor sources including an outsourcing contracts database containing data on more than 16,000 contracts and ongoing research and analysis programs relevant to the global outsourcing market.
About SG Analytics:
SG Analytics is a leading KPO which provides a range of services to Financial Services Companies, Market Research and Business Consulting Firms. Our customized solutions for data management, research, publications and business analysis can help both large and small organizations to manage their costs and workflow, thus enabling our clients to focus on their core business.
Our clients always receive a personalized service through our highly skilled and focused teams of domain experts and analysts allowing our clients to use their internal resources to focus their time and energy on their ‘highest and best use’. Our customers include some of the top Asset Management Companies, Investment Banks, Brokerage Firms and Independent Research Providers across US and Europe, some of the top tier Hedge Funds, Private Equity Firms, Market Research Companies, and Management Consulting Groups, as well as many Fortune 500 corporations.
SG Analytics Pvt Ltd.
A3 E-Space; IT Park Nagar Road
Pune; India
For futher details, Please contact:
Simran Wadhwa
simran@sganalytics.com
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