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Cynergy Software Announces Help Desk Software Offering

08-27-2010 01:16 PM CET | IT, New Media & Software

Press release from: Cynergy Software

Oklahoma City, OK.- Cynergy Software announced this week the debut of a new addition to their web based help desk management software called Cynergy Expense Manager. The new software module helps organizations improve internal expense management using the easy to manage tool designed for traveling technicians and salespeople. The expense management tool was designed around several help desk software clients that needed a way to keep track of expenses while on the road. “Organizations must be able to control costs with a minimal amount of effort” This expense management module allows the technician or salesperson to keep track of expenses such as rental cars, mileage, meals, and lodging while on the road. Each expense can be linked to the customer that it applies to, and must be approved by an accounting person within the company before the employee can receive reimbursement. Other features within Cynergy Software include ticketing, email submission, end user portal, knowledge center and asset management. "Organizations are having to watch every overhead expense during tough economic times in order to run lean and profitable," says Steve Davidson, President of Cynergy Software. "Cynergy Help Desk Software provides an easy to use software tool that helps companies support their internal work staff as well as external customers. Keeping customers and retaining quality people is paramount in this economy and we listen closely to our clients to give them the tools they need to do this.” The new expense module is just another way our customers can use Cynergy to it’s fullest extent. Installed on standard servers or hosted on the cloud, is 100% web-based and requires no desktop software. It is highly scalable and uses minimal IT resources. Users can access the application via an Intranet or the Internet from any browser. About Cynergy Software: Developed in 2002, Cynergy Software is a division of U.S. Infotel Corporation. Cynergy Software solutions significantly streamline and improve organizational processes. Cynergy is being used by some of the leading companies all over the world. The company specializes in 100% browser-native technology that can be installed with limited or no IT overhead. Live web demonstrations are available by calling 1 800 349 0527 or (405) 516 2420. Skype: cynergysoftware

Cynergy Web Based Help Desk Ticketing Software is a browser-based service desk software solution for any size business. The easy-to-use, very affordable solution leverages proven technology that utilizes MS SQL and can be hosted on your web servers or by us. Tickets can be submitted by end users electronically, and can be monitored and updated by your support department. Cynergy is used by internal support departments in large companies and enterprise wide in small companies to support customers and employees alike. Cynergy also includes Screen Pops, Knowledge Management, Asset Management, Calendar, Opportunities and an API for integration into other platforms. Cynergy also includes a Project Management module as well as Chat.

Cynergy Software
5770 NW Expressway
Oklahoma City, OK 73132
Steve Davidson
405 516 2420
steve.davidson@cynergysoftware.com

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