Press release
Service Delivery Automation Market Report 2017-2027: International Business Machine Corporation, CA Technologies, Inc., Blue Prism, RackNap, Odin (business unit of Ingram Micro Inc.), AppDirect and Automation Anywhere, Inc.
Companies across different verticals are constantly trying to find out new areas through which they can reduce their total operational costs. Service delivery automation is one such area via which this objective can be achieved. Service delivery automation basically refers to replacement of manpower with technology in order to reduce operational costs and eliminate human error and thus achieve additional benefits.
Gradually service delivery automation vendors will either form strategic partnerships with technology leaders in order to combine their products with latest technologies or some service delivery automation vendors will develop technologies on their own and automate their products accordingly to compete with technology vendors.
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Service Delivery Automation Market: Drivers and Challenges
One of the major driving factors of service delivery automation market is faster time to service as companies are constantly under pressure for delivering projects under a stringent timeline due to increase in number of competitors. Also, service delivery automation reduces human intervention that minimizes human errors that leads to faster and error-free delivery.
The challenge faced by the service delivery automation market is that every vendor has their own technology and set of features due to which there are no standard delivery models available in the market. In addition to this every service delivery automation supplier has their own go-to-market strategy. This makes it challenging for any organization to decide which deployment model will be the most appropriate fit according to their requirements.
Service Delivery Automation Market: Segmentation
Segmentation on the basis of component:
Software
Services
Segmentation on the basis of end-user:
SMEs
Large Scale Enterprises
Segmentation on the basis of vertical:
BFSI
IT and Telecommunications
Healthcare
Retail
Energy and Utilities
Transportation
Manufacturing
Others
Service Delivery Automation Market: Competition Landscape
Few of the companies in service delivery automation market are: International Business Machine Corporation, CA Technologies, Inc., Blue Prism, RackNap, Odin (business unit of Ingram Micro Inc.), AppDirect and Automation Anywhere, Inc. These companies have partnership with several IT industry leaders.
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Service Delivery Automation Market: Regional Overview
Service delivery automation market is currently dominated by North America region owing to growing demand for service delivery automation and presence of various market players in this region. Europe service delivery automation market follows next as various industry verticals such as manufacturing, energy and utilities and transportation industry are realizing the importance of service delivery automation. APEJ region is fast picking up pace in the service delivery automation market due to the presence of huge outsourcing market prevalent in this region.
The report covers exhaustive analysis on:
Service Delivery Automation Market Segments
Service Delivery Automation Market Dynamics
Historical Actual Market Size, 2014 - 2016
Service Delivery Automation Market Size & Forecast 2017 to 2027
Value Chain
Service Delivery Automation Market Current Trends/Issues/Challenges
Competition & Companies involved
Service Delivery Automation Market Drivers and Restraints
Regional analysis for Service Delivery Automation Market includes development of these systems in the following regions:
North America
US
Canada
Latin America
Brazil
Mexico
Others
Europe
U.K.
France
Germany
Poland
Russia
Asia Pacific
Australia and New Zealand (ANZ)
Greater China
India
ASEAN
Rest of Asia Pacific
Japan
Middle East and Africa
GCC Countries
Other Middle East
North Africa
South Africa
Other Africa
The report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants across the value chain. The report provides in-depth analysis of parent market trends, macro-economic indicators and governing factors along with market attractiveness as per segments. The report also maps the qualitative impact of various market factors on market segments and geographies.
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Report highlights:
Detailed overview of parent market
Changing market dynamics in the industry
In-depth market segmentation
Historical, current and projected market size in terms of volume and value
Recent industry trends and developments
Competitive landscape
Strategies of key players and products offered
Potential and niche segments, geographical regions exhibiting promising growth
A neutral perspective on market performance
Must-have information for market players to sustain and enhance their market footprint
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