IT Service Management Market Outlook 2023 - Microsoft, IBM, Axios Systems, Cherwell Software, Citrix Systems, Compuware, EMC, IVANTI, Service Now, BMC Software, HP, CA, Absolute Software

IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.

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The report provides a comprehensive overview of the market, presenting insights into the key factors driving and restraining its growth. The impact of the prevailing economic and regulatory scenario across the leading markets has been analyzed in detail. Besides this, the report also studies the competitive landscape of the market. This research study presents an all-inclusive assessment of the global IT Service Management Market, considering various industry parameters, such as the manufacturing capacity, product pricing, demand, supply, sales dynamics, returns on investments (RoI), and the growth rate of the overall market.

The increasing number of employees who are using personal IT technological devices at workplace is the main factor behind this growth.
Over the next five years, Publisher projects that IT Service Management will register a xx% CAGR in terms of revenue, reach US$ xx million by 2023, from US$ xx million in 2017.

In this report, Publisher studies the present scenario (with the base year being 2017) and the growth prospects of global IT Service Management market for 2018-2023.

This report presents a comprehensive overview, market shares and growth opportunities of IT Service Management market by product type, application, key companies and key regions.

To calculate the market size, Publisher considers value generated from the sales of the following segments:

Segmentation by product type:
Configuration Management
IT Asset Management
Segmentation by application:
IT & Telecommunication
Healthcare
Media & Entertainment
Retail
BFSI

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We can also provide the customized separate regional or country-level reports, for the following regions:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Spain
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report:
IBM
Absolute Software
Microsoft
Axios Systems
Cherwell Software
Citrix Systems
Compuware
EMC
IVANTI
Service Now
BMC Software
HP
CA

Table of Contents

2018-2023 Global IT Service Management Market Report (Status and Outlook)

1 Scope of the Report

2 Executive Summary

3 Global IT Service Management by Players

4 IT Service Management by Regions

5 Americas

6 APAC

7 Europe

8 Middle East & Africa

9 Market Drivers, Challenges and Trends

10 Global IT Service Management Market Forecast

11 Key Players Analysis
11.1 IBM
11.1.1 Company Details
11.1.2 IT Service Management Product Offered
11.1.3 IBM IT Service Management Revenue, Gross Margin and Market Share (2016-2018)
11.1.4 Main Business Overview
11.1.5 IBM News
11.2 Absolute Software
11.2.1 Company Details
11.2.2 IT Service Management Product Offered
11.2.3 Absolute Software IT Service Management Revenue, Gross Margin and Market Share (2016-2018)
11.2.4 Main Business Overview
11.2.5 Absolute Software News
11.3 Microsoft
11.3.1 Company Details
11.3.2 IT Service Management Product Offered
11.3.3 Microsoft IT Service Management Revenue, Gross Margin and Market Share (2016-2018)
11.3.4 Main Business Overview
11.3.5 Microsoft News
11.4 Axios Systems
11.4.1 Company Details
11.4.2 IT Service Management Product Offered
11.4.3 Axios Systems IT Service Management Revenue, Gross Margin and Market Share (2016-2018)
11.4.4 Main Business Overview
11.4.5 Axios Systems News
11.5 Cherwell Software
11.5.1 Company Details
11.5.2 IT Service Management Product Offered
11.5.3 Cherwell Software IT Service Management Revenue, Gross Margin and Market Share (2016-2018)
11.5.4 Main Business Overview
11.5.5 Cherwell Software News
11.6 Citrix Systems
11.6.1 Company Details
11.6.2 IT Service Management Product Offered
11.6.3 Citrix Systems IT Service Management Revenue, Gross Margin and Market Share (2016-2018)
11.6.4 Main Business Overview
11.6.5 Citrix Systems News
11.7 Compuware
11.7.1 Company Details
11.7.2 IT Service Management Product Offered
11.7.3 Compuware IT Service Management Revenue, Gross Margin and Market Share (2016-2018)
11.7.4 Main Business Overview
11.7.5 Compuware News
11.8 EMC
11.8.1 Company Details
11.8.2 IT Service Management Product Offered
11.8.3 EMC IT Service Management Revenue, Gross Margin and Market Share (2016-2018)
11.8.4 Main Business Overview
11.8.5 EMC News
11.9 IVANTI
11.9.1 Company Details
11.9.2 IT Service Management Product Offered
11.9.3 IVANTI IT Service Management Revenue, Gross Margin and Market Share (2016-2018)
11.9.4 Main Business Overview
11.9.5 IVANTI News
11.10 Service Now
11.10.1 Company Details
11.10.2 IT Service Management Product Offered
11.10.3 Service Now IT Service Management Revenue, Gross Margin and Market Share (2016-2018)
11.10.4 Main Business Overview
11.10.5 Service Now News
11.11 BMC Software
11.12 HP
11.13 CA

12 Research Findings and Conclusion

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In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives
To study and analyze the global IT Service Management market size by key regions/countries, product type and application, history data from 2013 to 2017, and forecast to 2023.
To understand the structure of IT Service Management market by identifying its various subsegments.
Focuses on the key global IT Service Management players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the IT Service Management with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of IT Service Management submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.

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