Billing Solution Expert Teams Up With Meeting Zone to Present Case Study at Billing & O/SS World Conference
“MetraTech gave us the power to redefine the customer experience in the collaboration marketplace,” said Bryan Walkey. “The dynamic customer care capabilities in the MetraNet platform enable us to deliver real-time transparent billing solutions, which completely change the way we interact with customers and the way in which customers access, use and manage our service. I’m excited to share our experience with the attendees of the Billing & OSS World conference.”
On June 9th, Scott Swartz and Bryan Walkey will present a speech titled, ‘Giving the Customer Control of their Services’ at the Gaylord National Resort & Convention Center in Washington, D.C. This presentation explores how MetraTech’s dynamic business modeling approach supports a new level of flexibility in customer care and pushes the envelope in Customer Experience Management by putting the customer in the driver’s seat.
“Successful companies like MeetingZone put the customer first,” said Scott Swartz, CEO of MetraTech, a leading name in telecom billing, enterprise billing and more. “We believe that every company should be able to provide customers with powerful, yet simple and easy-to-use billing and customer care. But flexibility and simplicity are often at odds in the world of technology. Our work with MeetingZone is a clear example of how flexibility with simplicity can be accomplished with an increased level of operational efficiency.”
The presentation coincides with the billing solution specialist’s selection as a finalist in the Billing & OSS World Excellence Awards 2010 in the category of Best Customer Experience Improvement. This award recognises excellence in a service provider’s business from vendor-enabled or internal initiative. For more information on MetraTech and its billing software, please visit www.metratech.com
MetraTech Corp. offers a new approach to cloud billing, subscription billing and billing in general, enabling organizations to embrace change without compromise. MetraNet, the company’s flagship product, is unique in its ability to automate business processes and business models that address rapidly changing, complex or radical business strategies across any industry for an unlimited number of services. MetraNet is deployed globally, enabling diverse customers to build innovative and successful business models, securely collect revenue, and manage their entire customer lifecycle in some 12 languages, 26 currencies and 90 countries. For more information, please visit www.metratech.com
338 Euston Road
London NW1 3BT
Barbara Reichert or Sylvie Tongco
Reichert Communications, LLC for MetraTech Corp.
+1 415 248 0230
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