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Live Chat Software Market Current Scenario and Future Trends - Forecast, 2023 | Competitive Analysis of Leading Market Players, LogMeIn Inc., LivePerson Inc., Zendesk, SnapEngage, Livechat Inc.

10-26-2018 09:45 PM CET | IT, New Media & Software

Press release from: Allied Market Research

Live Chat Software Market Current Scenario and Future Trends -

The global live chat software market was valued at $590 million in 2016 and is projected to reach $997 million by 2023, growing at a CAGR of 7.5% from 2017 to 2023. In 2016, the others segment accounted for the highest revenue share in the live chat software market.

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The continuous increase in popularity of live chat, growth in need to improve customer relationship management (CRM), and advantages of live chat software over conventional customer support drive the growth of the market. However, factors such as a continuous increase in demand for web mobile self-service and lack of standardization hamper the live chat software market growth to a certain extent.

North America dominated the global market in 2016 and is expected to remain dominant during the forecast period, owing to the increase in demand for live chat software from the number of industries to provide real-time communication. Furthermore, Asia-Pacific is expected to grow at the highest CAGR during the forecast period.

The global live chat software market was led by the customer service live chat system segment in 2016, and the segment is projected to maintain its dominance during the forecast period. In addition, it is expected to witness the highest growth, owing to the growth in adoption of live chat software by many website providers of the different market.

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In 2016, the global market was dominated by the others segment and is expected to continue this trend during the forecast period. However, the retail segment is expected to witness the highest growth, owing to the increase in adoption of live chat software to improve customer relationship management in the industry.

This report provides a comprehensive analysis of

-Top impacting Growth Factors
-Competitive Analysis of Leading Market Players
-Current and Future Market Trends
-Market Segmentation
-Revenue Estimation by 2023

Many companies integrate their customer relationship management tool with live chat software to improve the user experience for existing customers and potential leads.

Questions answered in the Live Chat Software Market research study:

What is the market growth rate of Live Chat Software Market from 2018-2023?
What will be the global market size of the market from 2018 to 2025?
Who are the leading global manufacturing companies in the Live Chat Software Market?
What are the major current trends and predicted trends?
What are the challenges faced in the Live Chat Software Market?
Which will be the niches at which players profiling with thorough plans, financials, and also recent advancements should set a presence?

Live Chat Software Market: https://www.alliedmarketresearch.com/press-release/live-chat-software-market.html

About Us:

Allied Market Research (AMR) is a full-service market research and business consulting wing of Allied Analytics LLP based in Portland, Oregon. Allied Market Research provides global enterprises as well as medium and small businesses with unmatched quality of "Market Research Reports" and "Business Intelligence Solutions." AMR has a targeted view to provide business insights and consulting to assist its clients to make strategic business decisions and achieve sustainable growth in their respective market domain.

We are in professional corporate relations with various companies and this helps us in digging out market data that helps us generate accurate research data tables and confirms utmost accuracy in our market forecasting. Each and every data presented in the reports published by us is extracted through primary interviews with top officials from leading companies of domain concerned. Our secondary data procurement methodology includes deep online and offline research and discussion with knowledgeable professionals and analysts in the industry.

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