Microsoft Corporation; Professional Service Automation Market Comprehensive Analysis on Key Player - Autotask Corporation, Planview, NetSuite OpenAir, Deltek, SAP SE, Compuware Corporation

The Global Professional Service Automation Market was valued at USD 7,325 million in 2017, and is expected to reach a value of USD 16,407 Million by 2026 at a CAGR of 9.6%, over the forecast period 2018-2026.

The leading companies operating in the market:

• Microsoft Corporation
• Autotask Corporation
• Planview, Inc.
• NetSuite OpenAir, Inc.
• Projector PSA
• Deltek, Inc.
• Kimble Apps
• SAP SE
• Appirio, Inc.
• Compuware Corporation

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Professional services automation is a software solution designed to assist companies operating in IT, auditing, law and others in managing resources and projects. The fundamental functions of PSA include project analysis, time management, billing management, resource allocation, and others. It also assists in providing key inputs in performance measures to enable the user to make efficient business decisions. Implementation of PSA enables users to establish a centralized business control, resulting in streamlined control of operations. It also improves forecasting abilities, offer enhanced customer experience, and improve project effectiveness.

The demand for professional service automation has increased owing to rising need for automation of business processes, and growing demand for enhanced operational efficiency. The rising need for scalable and flexible solutions to increase overall business efficiency coupled with increasing adoption of cloud computing has resulted in the professional service automation market growth. The growing adoption of big data and analytics has increased the demand for professional service automation across the globe. Growing demand from emerging economies, rising adoption by small and medium businesses, and technological advancements are factors expected to provide numerous growth opportunities in the coming years.

The report provides an extensive qualitative and quantitative analysis of the market trends and growth prospects of the Global Professional Service Automation Market, 2017-2026. This report comprises a detailed geographic distribution of the market across North America, Europe, Asia-Pacific, Latin America, and MEA. North America is further segmented into U.S., Canada, and Mexico. Europe is divided into Germany, UK, Italy, France, and Rest of Europe. Asia-Pacific is bifurcated into China, India, Japan, and Rest of Asia-Pacific.

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North America generated the highest revenue in the market in 2017 owing to the established telecommunication industry, and increasing automation of business processes in the region. The increasing penetration of mobile devices, along with growing adoption of cloud computing further boost the professional service automation market growth in the region.

Competitive Landscape and Key Vendors

The global professional service automation market is characterized by the presence of well-diversified international and small and medium-sized vendors. These companies are consistently launching new products to enhance their offerings in the market. With the advancement of technologies, companies are innovating and introducing new customized products to cater the growing needs of the customers. Leading companies are also acquiring other companies, and enhancing their product offerings to improve their market reach. Acquisitions enable key players to increase their market potential in terms of geographic expansion and expansion of customer base.

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Key Segments

Deployment Model

• On-Premise
• Cloud

Organization Size

• Large Enterprises
• Small and Medium Businesses

End-User

• IT and Telecom
• BFSI
• Media and Entertainment
• Legal Services
• Audit and Accountancy
• Others

Region

• North America

o U.S.
o Canada
o Mexico

• Europe

o Germany
o UK
o France
o Italy
o Rest of Europe

• Asia-Pacific

o China
o India
o Japan
o Rest of Asia-Pacific

• Latin America

o Brazil
o Rest of Latin America

• Middle East and Africa

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