Chatbots Market 2018 Global Industry Analysis, Opportunities and Forecast To 2023

Report Description
This report analyzes the chatbots market by type (software and services), deployment (cloud and on premise), usage (websites, social media and mobile platform), industry verticals (BFSI, retail, e-commerce, government, travel and hospitality); it also studies the top manufacturers in the market.
The chatbots market is projected to reach USD 6 billion by 2023, at a CAGR of 37% during the forecast period 2017 - 2023.

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The major players in chatbots market include:
• Facebook, Inc. (U.S.)
• WeChat (China)
• Artificial Solutions (Sweden)
• IBM (U.S.)
• Naunce Communications Inc. (U.S.)
• Egain Corporation (U.S.)
• Creative Virtual Pvt. Ltd. (U.K.)
• NEXT IT Corp. (U.S.)
• CX Company (Netherlands)
• Speaktoit Inc. (U.S.)
• 24/7 Customer Inc. (U.S.)
• Codebaby (Idavatars), Inc. (U.S.)
• DigitalGenius (U.K.)
• Howdy (U.S.)
• Talla (U.S.)
• Semantic Machines (U.S.)

The market revenue and share have been analyzed with respect to the following regions and countries:

Americas
North America
U.S.
Canada
Europe
U.K.
France
Germany
Italy
Rest of Europe
Asia-Pacific
China
Japan
India
Rest of Asia Pacific
Middle East & Africa

On the basis of type, the chatbots market has been categorized into the following segments:

• Software
• Services

On the basis of deployment, the chatbots market has been categorized into the following segments:

• Cloud
• On Premise

On the basis of usage, the chatbots market has been categorized into the following segments:

• Websites
• Social Media
• Mobile Platform

On the basis of industry verticals, the chatbots market has been categorized into the following segments:

• BFSI
• Retail
• e-commerce
• Government
• Travel
• Hospitality

Research Methodology
Analysis is conducted by industry experts who offer insight into industry structure, market segmentation, technology assessment, competitive landscape (CL), and market penetration, as well as on emerging trends. Besides primary interviews (~80%) and secondary research (~20%), their analysis is based on years of professional expertise in their respective industries. Our analysts also predict where the market will be headed in the next five to 10 years, by analyzing historical trends and current market positions. Furthermore, the varying trends of segments and categories in different regions are estimated based on primary and secondary research.
Both the top-down and bottom-up approaches were used to estimate and validate the size of the market and to estimate the size of various other dependent sub-markets. The key players in the market were identified through secondary research, and their market contributions in the respective regions were determined through primary and secondary research. This entire process included the study of the annual and financial reports of the top market players and extensive interviews for key insights with industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares, splits, and breakdowns were determined using secondary sources and verified through primary sources. All the possible parameters that affect the market covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to arrive at the final quantitative and qualitative data.

Table of Content: Key Points
1 MARKET INTRODUCTION
2 RESEARCH METHODOLOGY
3 MARKET DYNAMICS
4 EXECUTIVE SUMMARY
5. MARKET FACTOR ANALYSIS
6 CHATBOTS MARKET, BY SEGMENTS
7 COMPETITIVE ANALYSIS
…Continued

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This release was published on openPR.