Chatbots for Banking Analysis By Top Players - Ventury, Astute Solutions, Google, Inc., Imperson Ltd., Pandorabots Inc., Haptik Inc., Kasisto Inc., Kiwi, Inc., Slack Technologies Inc., and Talla Inc.

Worldwide Market Reports has announced the addition of the “Global Chatbots for Banking Market Size Status and Forecast 2022”, The report classifies the global Chatbots for Banking Market in a precise manner to offer detailed insights about the aspects responsible for augmenting as well as restraining market growth.

Software designed to understand, learn, and converse like a human and answer ad-hoc queries in real-time is called as chatbot. Chatbots are gaining significant traction in various industries such as baking, finance, and healthcare to create differentiation in an increasingly crowded landscape. Many firms across the globe offer off-the-shelf products that help developers to build, test, host and deploy these programs using Artificial Intelligence Markup Language (AIML), an open source specification for creating chatbots. Furthermore, platforms supports integration with payment providers for easy processing of customer payments based on interaction with the bot.

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Key Developments of Chatbots for Banking Market

Market players are actively investing in developing advanced technology that helps in exchanging details, authentication, and easy transactions for banking sectors. Furthermore, leading players are offering services, which provide human-like conversation experiences. For instance, in 2017, HDFC Bank launched AI-based chatbot named Eva, which works with Google Assistant on Android devices. Eva was built for HDFC Bank by Bengaluru-based Senseforth AI Research. Moreover, in 2018, Kotak Mahindra Bank Ltd announced the launch of Keya, an AI-powered voicebot that is integrated with the bank’s phone-banking helpline. Keya is available in English and Hindi and is expected to augment the conventional interactive voice response (IVR) system. In 2018, Yatra.com, online travel portal introduced Yatra Universal Virtual Assistant (YUVA), which allows users to use both voice and text to communicate and complete bookings. Market players operating in chatbots for banking market include Ventury, Astute Solutions, Google, Inc., Imperson Ltd., Pandorabots Inc., Haptik Inc., Kasisto Inc., Kiwi, Inc., Slack Technologies Inc., and Talla Inc.

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