HDFC ERGO receives ISO 9001:2008 certification

HDFC ERGO, today’s 5th largest private general insurer in India has received ISO 9001:2008 certification for its claim services. This certification validates HDFC ERGO’s conformity with internationally established standards for quality systems and assurance in claim processing (from claim intimation to final payment).

ISO 9001:2008 is the internationally recognized standard for Quality Management Systems (QMS). It prescribes systematic control of business activities to ensure that the needs and expectations of customers are met. This certification also ensures that a company's products and services are among the best in the world.

Commenting on the occasion, Mr. Ritesh Kumar, Managing Director & CEO of the company said “This certification demonstrates our core value of being sensible & our consistent efforts of offering superior claim service to our customers. This milestone is yet another step showcasing our commitment towards achieving excellence in customer service delivery.”

HDFC ERGO has exhibited significant growth in the recent past & proposes to build upon this in the coming years. HDFC ERGO has an experienced management team with focus on systems & processes in critical areas like underwriting, reinsurance and claims management. This, coupled with Munich Re Group’s global experience and technical expertise, helps the company offer better and customized solutions to its customers in a detariffed environment.

About HDFC ERGO
HDFC ERGO General Insurance Company Limited is a 74:26 joint venture between HDFC Limited, India’s premier Housing Finance Institution & ERGO International AG, the primary insurance entity of Munich Re Group.
The company offers complete range of general insurance products ranging from Motor, Health, Travel, Home and Personal Accident in the retail space and customized products like Property, Marine and Liability Insurance in the corporate space.

HDFC ERGO has been expanding its presence across the country and is today present across 71 cities with 78 branch offices with an employee base of about 950 professionals. The company has a wide distribution network comprising of brokers, retail and corporate agents, bancassurance besides its own direct sales force.

For more information you can visit to http://www.hdfcergo.com/

HDFC ERGO General Insurance Company Limited is a 74:26 joint venture between HDFC Limited, India’s premier Housing Finance Institution & ERGO International AG, the primary insurance entity of Munich Re Group.

HDFC ERGO General Insurance Co. Ltd.
6th Floor, Leela Business Park,
Andheri Kurla Road,
Andheri(East), Mumbai 400 059.

This release was published on openPR.