Global Chatbot Market expected to grow at a rapid rate between 2017 and 2025 | Sheer Analytics and Insights

As per a recent published market research report titled Global Chatbot Market (By Product- Human Intelligence, Artificial Intelligence and Marketing. By Type- Web-Based, Stand-Alone and Messenger Based. By Application- Healthcare, Media & Entertainment, Banking, Financial Services, and Insurance, Retail, Travel & Tourism, E-Commerce, and Others. By End-User- Small Enterprises, Medium Enterprises, and Large Enterprises) – Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2018 – 2025, by Sheer Analytics and Insights Pvt. Ltd., the global chatbot market is estimated to reach US$ 3.99Bn by the year 2025. The market will witness CAGR of 26.9% during the forecasted period of 2018-2025. The report consists of analysis and forecast of the chatbot on the regional and global level.

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In the recent years it has been witnessed that internet has become a key platform for various industries to market their products. Furthermore, the internet has become a selling platform for many industries such as e-commerce, IT industry. As these industries solely depend on the internet for marketing and selling which is coupled with customer handling, and others. The introduction of Internet-of-Things (IoT) in the marketing channels have made easier communication with the prospective customers for promoting products and ask for any other added specifications. An automated chat box or Artificial Conversational Entity is known as Chatbot. This technology is added to the websites of many companies so that they can have a conversation with the person seeking any product or information related to the company by having direct access to the company websites without any direct calls, messages or emails. The performance of the chatbot technology can be enhanced by upgrading the machine learning technologies along with artificial intelligence.

Ample opportunities is been created for the global chatbot market as the focus of individuals are increasing regarding online message application and other social networking sites. Moreover, the various messing applications such as Facebook messenger, Twitter, WhatsApp, Hike, and others are expected will increase the demand of chatbot by 2025. There also other reasons for which is expected to drive the Global Chatbot Market in the forecast period such as the modernization of public and government sectors that has eventually resulted in the upgradation of the marketing styles. Hence, the top-level managers have also started emphasizing on their customer relationship management.

The chatbot market has also been segmented geographically in the regions of Europe, Asia Pacific, North America, Latin America, and Middle East & Africa. In the recent years highest growth has been witnessed by North America in the global chatbot market. North America has become the largest market share holder owing to the rapid evolution of technologies over there such as artificial intelligence, IoT, APIs, and others. It forecasted that Asia Pacific will follow the market of North America with their increasing modernization of technologies of the public and private enterprises for utilizing chatbot technology. The use of chatbot can also be witnessed in the regions of Middle East & Africa and the Latin America.

In the recent market research reports which was published by Sheer Analytics and Insights Pvt. Ltd., the market is segmented based on their type, application, products, regional demand, and end-users. Based on their product it is segmented by Artificial Intelligence, Human Intelligence, and Marketing. Based on the type- Stand-Alone, Web-Based, and Messenger Based. Based on application the market is segmented into Media & Entertainment, Retail, Healthcare, Financial Services and Insurance, E-commerce, Banking, Travel and Tourism, and others. According to the end-users the market is segmented as Large Enterprise, Small Enterprises, and Medium Enterprises.

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A one-year-old Spanish start-up known as the Landbot have taken an unique approach. They have decided to make a chatbot-builder for businesses instead of just doing a robotic conversation through messages. The company made a profit of $2.2 million in a single round of funding and they decided to utilize their fund for relocating their operation to Barcelona. It was decided by Landbot to work on a simpler user interface that will allow business to create chat flows that link prompt and action, question and answer. It is more of a chatbot flowchart builder. As per the company officials the results were positive, and an attractive revenue growth has been witnessed by the company.

According to the Co-founder, Jiaqi Pan, “We started our chatbot journey using Artificial Intelligence technology but found out that there was a huge gap between user expectations and reality. No matter how well trained our chatbots were, users, were constantly dropped off the desired flow, which ended up in 20 different ways of saying ‘TALK WITH A HUMAN’.”

The report covers a detailed competitive outlook that includes the market share and company profiles of key players operating in the global market. Key players profiled in the report include Babylon Health, Inbenta, SRI International, Reply Yes among others.

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Global Chatbot Market: By Product
• Human Intelligence
• Artificial Intelligence
• Marketing

Global Chatbot Market: By Type
• Web-Based
• Stand-Alone
• Messenger-Based

Global Chatbot Market: By End-User
• Small Enterprises
• Medium Enterprises
• Large Enterprises

Global Chatbot Market: By Application
• Healthcare
• Media & Entertainment
• Banking, Financial Services, And Insurance
• Retail
• Travel & Tourism
• E-Commerce
• Others

Global Chatbot Market: By Geography
North America
• U.S.
• Canada
• Mexico
Europe
• U.K.
• France
• Germany
• Italy
• Rest of Europe
Asia Pacific
• India
• China
• Japan
• Rest of Asia Pacific
Middle East and Africa
• South Africa
• Rest of Middle East and Africa
Latin America
• Brazil
• Rest of Latin America

Table of Content:

1 INTRODUCTION
1.1 MARKET SEGMENTATION
2 RESEARCH METHODOLOGY
2.1 ECOSYSTEM OF CHATBOT MARKET
2.2 TOP-DOWN APPROACH
2.3 BOTTOM-UP APPROACH
2.4 ASSUMPTIONS
3 EXECUTIVE SUMMARY
3.1 GLOBAL CHATBOT MARKET SNAPSHOT
3.2 GLOBAL CHATBOT MARKET REVENUE, 2017– 2025(US$ MN)
4 MARKET OVERVIEW
4.1 INTRODUCTION
4.2 KEY TRENDS ANALYSIS
4.3 PRODUCT DEVELOPMENT AND DIVERSIFICATION ANALYSIS
4.4 PORTERS FIVE FORCE ANALYSIS
4.5 VALUE CHAIN ANALYSIS
4.6 COMPETITIVE LANDSCAPE
4.7 COMPANY MARKET SHARE ANALYSIS
4.8 EXPANSION STRATEGIES ADOPTED BY LEADING PLAYERS
5 GLOBAL CHATBOT MARKET, BY PRODUCT
5.1 OVERVIEW
5.2 HUMAN INTELLIGENCE
5.3 ARTIFICIAL INTELLIGENCE
5.4 MARKETING
6 GLOBAL CHATBOT MARKET, BY TYPE
6.1 OVERVIEW
6.2 WEB-BASED
6.3 STAND-ALONE
6.4 MESSENGER-BASED
7 GLOBAL CHATBOT MARKET, BY END-USER
7.1 OVERVIEW
7.2 SMALL ENTERPRISES
7.3 MEDIUM ENTERPRISES
7.4 LARGE ENTERPRISES
8 GLOBAL CHATBOT MARKET, BY APPLICATION
8.1 OVERVIEW
8.2 HEALTHCARE
8.3 MEDIA & ENTERTAINMENT
8.4 BANKING, FINANCIAL SERVICES, AND INSURANCE
8.5 RETAIL
8.6 TRAVEL & TOURISM
8.7 E-COMMERCE
8.8 OTHERS
9 GLOBAL CHATBOT MARKET, BY GEOGRAPHY
9.1 NORTH AMERICA
9.1.1 MARKET DYNAMICS
9.1.1.1 DRIVERS
9.1.1.2 RESTRAINS
9.1.1.3 OPPORTUNITY
9.1.2 U.S.
9.1.3 CANADA
9.1.4 MEXICO
9.2 EUROPE
9.2.1 MARKET DYNAMICS
9.2.1.1 DRIVERS
9.2.1.2 RESTRAINS
9.2.1.3 OPPORTUNITY
9.2.2 U.K.
9.2.3 FRANCE
9.2.4 GERMANY
9.2.5 SPAIN
9.2.6 REST OF EUROPE
9.3 ASIA PACIFIC
9.3.1 MARKET DYNAMICS
9.3.1.1 DRIVERS
9.3.1.2 RESTRAINS
9.3.1.3 OPPORTUNITY
9.3.2 INDIA
9.3.3 CHINA
9.3.4 JAPAN
9.3.5 REST OF ASIA PACIFIC
9.4 MIDDLE EAST AND AFRICA
9.4.1 MARKET DYNAMICS
9.4.1.1 DRIVERS
9.4.1.2 RESTRAINS
9.4.1.3 OPPORTUNITY
9.4.2 SOUTH AFRICA
9.4.3 REST OF MIDDLE EAST AND AFRICA
9.5 LATIN AMERICA
9.5.1 MARKET DYNAMICS
9.5.1.1 DRIVERS
9.5.1.2 RESTRAINS
9.5.1.3 OPPORTUNITY
9.5.2 BRAZIL
9.5.3 REST OF LATIN AMERICA
10 GLOBAL CHATBOT MARKET, BY COMPANY
10.1 INTRODUCTION
10.2 ANBOTO
10.2.1 BUSINESS OVERVIEW
10.2.2 PRODUCTS & SERVICES
10.2.3 KEY STRATEGY
10.2.4 RECENT DEVELOPMENTS
10.2.5 SWOT ANALYSIS
10.3 SRI INTERNATIONAL
10.3.1 BUSINESS OVERVIEW
10.3.2 PRODUCTS & SERVICES
10.3.3 KEY STRATEGY
10.3.4 RECENT DEVELOPMENTS
10.3.5 SWOT ANALYSIS
10.4 BABYLON HEALTH
10.4.1 BUSINESS OVERVIEW
10.4.2 PRODUCTS & SERVICES
10.4.3 KEY STRATEGY
10.4.4 RECENT DEVELOPMENTS
10.4.5 SWOT ANALYSIS
10.5 INBENTA
10.5.1 BUSINESS OVERVIEW
10.5.2 PRODUCTS & SERVICES
10.5.3 KEY STRATEGY
10.5.4 RECENT DEVELOPMENTS
10.5.5 SWOT ANALYSIS
10.6 NUANCE COMMUNICATIONS
10.6.1 BUSINESS OVERVIEW
10.6.2 PRODUCTS & SERVICES
10.6.3 KEY STRATEGY
10.6.4 RECENT DEVELOPMENTS
10.6.5 SWOT ANALYSIS
10.7 BAIDU, INC.
10.7.1 BUSINESS OVERVIEW
10.7.2 PRODUCTS & SERVICES
10.7.3 KEY STRATEGY
10.7.4 RECENT DEVELOPMENTS
10.7.5 SWOT ANALYSIS
10.8 VARO MONEY INC.
10.8.1 BUSINESS OVERVIEW
10.8.2 PRODUCTS & SERVICES
10.8.3 KEY STRATEGY
10.8.4 RECENT DEVELOPMENTS
10.8.5 SWOT ANALYSIS
10.9 REPLYYES
10.9.1 BUSINESS OVERVIEW
10.9.2 PRODUCTS & SERVICES
10.9.3 KEY STRATEGY
10.9.4 RECENT DEVELOPMENTS
10.9.5 SWOT ANALYSIS

LIST OF TABLES
TABLE 1 GLOBAL CHATBOT MARKET SIZE, 2017-2025 (USD MN)
TABLE 2 GLOBAL CHATBOT MARKET, BY PRODUCT
TABLE 3 GLOBAL CHATBOT MARKET, BYTYPE
TABLE 4 GLOBAL CHATBOT MARKET, BY END-USER
TABLE 5 GLOBAL CHATBOT MARKET, BY APPLICATION
TABLE 6 NORTH AMERICA CHATBOT MARKET SIZE, 2017-2025 (USD MN)
TABLE 7 NORTH AMERICA CHATBOT MARKET, BYPRODUCT
TABLE 8 NORTH AMERICA CHATBOT MARKET, BYTYPE
TABLE 9 NORTH AMERICA CHATBOT MARKET, BY END-USER
TABLE 10 NORTH AMERICA CHATBOT MARKET, BY APPLICATION
TABLE 11 EUROPE CHATBOT MARKET SIZE, 2017-2025 (USD MN)
TABLE 12 EUROPE CHATBOT MARKET, BYPRODUCT
TABLE 13 EUROPE CHATBOT MARKET, BYTYPE
TABLE 14 EUROPE CHATBOT MARKET, BY END-USER
TABLE 15 EUROPE CHATBOT MARKET, BYAPPLICATION
TABLE 16 ASIA-PACIFIC CHATBOT MARKET SIZE, 2017-2025 (USD MN)
TABLE 17 ASIA-PACIFIC CHATBOT MARKET, BYPRODUCT
TABLE 18 ASIA-PACIFIC CHATBOT MARKET, BYTYPE
TABLE 19 ASIA-PACIFIC CHATBOT MARKET, BY END-USER
TABLE 20 ASIA-PACIFIC CHATBOT MARKET, BY APPLICATION
TABLE 21 MIDDLE EAST AND AFRICA CHATBOTMARKET SIZE, 2017-2025(USD MN)
TABLE 22 MIDDLE EAST AND AFRICA CHATBOT MARKET, BYPRODUCT
TABLE 23 MIDDLE EAST AND AFRICA CHATBOT MARKET, BYTYPE
TABLE 24 MIDDLE EAST AND AFRICA CHATBOT MARKET, BY END-USER
TABLE 25 MIDDLE EAST AND AFRICA CHATBOT MARKET, BY APPLICATION
TABLE 26 LATIN AMERICA CHATBOTMARKET SIZE, 2017-2025 (USD MN)
TABLE 27 LATIN AMERICA CHATBOT MARKET, BYPRODUCT
TABLE 28 LATIN AMERICA CHATBOT MARKET, BYTYPE
TABLE 29 LATIN AMERICA CHATBOT MARKET, BY END-USER
TABLE 30 LATIN AMERICA CHATBOT MARKET, BY APPLICATION

LIST OF FIGURES
FIGURE 1 MARKET SEGMENT
FIGURE 2 MARKET INTEGRATED ECOSYSTEM
FIGURE 3 TOP-DOWN APPROACH
FIGURE 4 BOTTOM-UP APPROACH
FIGURE 5 NORTH AMERICA CHATBOT MARKET SNAPSHOT
FIGURE 6 SWOT ANALYSIS
FIGURE 7 EUROPE CHATBOT MARKET SNAPSHOT
FIGURE 8 ASIA-PACIFIC CHATBOTMARKET SNAPSHOT
FIGURE9 MIDDLE EAST AND AFRICACHATBOT MARKET SNAPSHOT
FIGURE10 LATIN AMERICA CHATBOT MARKET SNAPSHOT

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