Press release
Customer Engagement Solutions Market: Vertical, Services and worth $23190 Million to 2023 in Industry Report
The customer engagement solutions market is projected to grow from USD 14.08 billion in 2018 to USD 23.19 billion by 2023, at a CAGR of 10.5% during the forecast period.Download PDF Brochure http://www.rnrmarketresearch.com/contacts/request-sample?rname=1589580
The key players in the Customer Engagement Solutions Market include – Aspect Software (US), Avaya (US), Calabrio (US), Genesys (US), IBM (US), Microsoft (US), NICE Systems (Israel), Nuance Communications (US), OpenText (Canada), Oracle (US), Pegasystems (US), Pitney Bowes (US), Salesforce (US), SAP (Germany), ServiceNow (US), Verint Systems (US), Zendesk (US), eGain Corporation (US), BPMonline (US), CRMnext (India), Eptica (France), Freshworks (US), IFS-mplsystems (UK), Lithium Technologies (US), SugarCRM (US)
The report segments the Customer Engagement Solutions market by components (software and services), application (identity and access management, risk &compliance management, and fraud detection and prevention management).Based on organization size, the market has two segments: large enterprises and Small and Medium-sized Enterprises (SMEs). The market by vertical analyzes BFSI, retail and eCommerce, healthcare, telecommunication, government and defense, and other verticals. The market report covers 5 major geographic regions: North America, Europe, APAC, Middle East and Africa (MEA), and Latin America.
Customer Engagement Solutions Market spread across 160 pages, profiling 25 companies and supported with 69 tables and 44 figures; Get More Details on Customer Engagement Solutions Market by Industry @ http://www.rnrmarketresearch.com/contacts/inquire-before-buying?rname=1589580
The customer engagement solutions market is projected to grow from USD 14.08 billion in 2018 to USD 23.19 billion by 2023, at a CAGR of 10.5% during the forecast period. Factors such as increasingadoption of customer engagement solutions to reduce customer churn rate, increasing use of e-commerce and m-commerce platforms, and growing focus on delivering enhanced customer engagement through omnichannel are key factors driving the customer engagement solutions market.Data synchronization between customer engagement solutions and other technologies is restraining the growth of the market.
Get Discount on Customer Engagement Solutions Market by Component (Solutions, Services), Deployment Type (Cloud, On-premises), Organization Size, Vertical (BFSI, Telecommunication, Consumer Goods & Retail), and Region - Global Forecast to 2023 @ http://www.rnrmarketresearch.com/contacts/purchase?rname=1589580
Based on deployment type, the cloud segment is estimated to lead the customer engagement solutions market in 2018. Cloud-based deployment of customer engagement solutions has enabled businesses to operate without a server infrastructure or office location, thereby allowing employees to work remotely. This, in turn, has helpedre duce the total cost of ownership and increase data storage capabilities for organizations.
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