UK Personal Injury Litigation 2017-NAB, ANZ, Westpac, Bankwest, St.George Bank, Suncorp, ME Bank, CUA, Macquarie Bank

UK Personal Injury Litigation 2017", report is an in-depth study into the claims landscape of the personal injury market, which covers motor, employers' liability, public liability, and clinical negligence. It explores the change in claims numbers over time and in relation to reforms such as LASPO. It also discusses upcoming regulatory changes such as the Civil Liability Bill and the discount rate, and the future impact these will have in the personal injury space. The role of CMCs and solicitors is explored and how this is likely to change in future. The report has chapters focused specifically on motor and employers' liability areas of personal injury.

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The personal injury sector continues its turbulent course of market-changing reform, with legislative, legal, and regulatory forces at work. While the market was just beginning to settle and adjust post-Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO), a second round of reforms are due to come into play. The Civil Liability Bill will raise the limit in the small claims track to £5,000 for road traffic accident (RTA) claims and £2,000 for all other personal injury claims. For RTA-related soft tissue injury claims it will additionally introduce claims tariffs and ban pre-medical offers. However, any benefits from upcoming reforms will be cancelled out by the change in the Ogden rate from 2.5% to -0.75%, which has increased claims costs for insurers. Claims management companies (CMCs) are continuing to consolidate and diversify their profits. A Financial Guidance and Claims Bill will strengthen the regulation of CMCs. Regulators continue to audit the market and issue fines for unlawful behavior such as nuisance calls. Solicitors are also consolidating and under financial stress.

Companies Mentioned

Commonwealth Bank of Australia
NAB
ANZ
Westpac
Bankwest
St.George Bank
Suncorp
ME Bank
CUA
Macquarie Bank
HSBC
ING
Citibank

Scope:

- The total number of personal injury claims recorded during 2016-17 has fallen by 0.3% to 978,816 year-on-year. Recorded claims in 2016-17 have dipped only marginally below the levels seen pre-LASPO in 2010-11.
- Motor claims rose by 1.2% in 2016-17, whereas employers' liability and public liability claims declined by 15.2% and 7.8% respectively. Clinical negligence claims have remained flat year-on-year.
- Holiday sickness claims are an emerging area of personal injury claims but are not expected to last beyond six to 12 months, due to regulatory clampdown.

Reasons to buy:

- Be prepared for how upcoming legislation will impact personal injury insurers, CMCs, and solicitors.
- See how claims numbers are changing across the personal injury market and by specific insurance type.
- Discover emerging areas of personal injury claims.

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Table of Content:

EXECUTIVE SUMMARY 2
1.1. Market summary 2
1.2. Key findings 2
1.3. Critical success factors 2
2. THE PERSONAL INJURY CLAIMS MARKET 9
3. PERSONAL INJURY CLAIMS: MOTOR INSURANCE 34
3.1. Motor claims have risen as the market has adjusted to LASPO 34
3.1.1. Motor claims have risen for the past two years 34
3.1.2. Claims settled remain above pre-LASPO levels 34
3.1.3. Motor personal injury claims remain high, while RTA claims are in decline 36
3.1.4. Rising claims costs have caused insurance premiums to increase 37
3.2. The UK's compensation culture is an ongoing issue 38
3.2.1. Whiplash claims account for up to 80% of motor personal injury claims numbers 38
3.2.2. Fraud remains a significant issue 39
3.3. Proposed reforms will impact motor insurance profitability 39
3.3.1. Tariffs and the small claims track limit increase will have a significant impact 39
3.3.2. The increase in the small claims track could affect 70-r claims 40
3.3.3. Legal costs could be reduced by up to 50% 40
3.3.4. The introduction of tariffs could reduce whiplash claims costs by £1bn 41
3.3.5. Vehicle technology will drive falls in claims numbers in the long term 41
4. PERSONAL INJURY CLAIMS: EMPLOYERS' LIABILITY 42
4.1. Employers' liability claims have continued to fall 42
4.1.1. Disease claims have been falling since the introduction of LASPO 42
4.1.2. Activity to drive NIHL claims has fallen, causing disease claims to decline 43
4.1.3. Asbestos and mesothelioma claims remain stable 43
4.1.4. Claims settled are still rising sharply 44
4.1.5. Injuries to employees are in decline 44
4.2. The Claims Portal is having limited success for employers' liability 46
4.2.1. Only 20% of claims are estimated to meet portal criteria 46
4.2.2. Employers' liability claims, particularly disease, are too complicated to be settled inside the portal 46
4.3. Costs for the Diffuse Mesothelioma Payment Scheme have risen due to claims inflation 46
4.3.1. Total costs to the scheme have risen to £40.4m in 2016-17 from £31m in 2015-16 46
4.3.2. The value of awards is increasing, but applications appear to be flattening 47
5. APPENDIX 48

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