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Snom Technology GmbH extends warranty

07-05-2018 11:03 AM CET | Media & Telecommunications

Press release from: Snom Technology GmbH

/ PR Agency: united communications GmbH
Dusan Aleksic, Head of Hardware Development at Snom Technology GmbH

Dusan Aleksic, Head of Hardware Development at Snom Technology GmbH

Berlin, 5 July 2018 – Snom, the Berlin-based specialist in IP telecommunications, continues to expand its customer service and extends its guaranteed warranty period for all products ordered after 1 July 2018 from two to three years.

The IP phones from Snom have always proven to be a popular choice thanks to a variety of features, excellent audio quality, sophisticated firmware offers ¬– and last but not least, a particularly high-quality workmanship. As of now, Snom customers will benefit even more. From 1 July 2018, Snom extends the warranty for all products ordered after this date from two to three years.

"The RMA quota of Snom Technology GmbH has always been very low. However, since we became part of the VTech Group at the end of 2016, we have been able to improve this figure even more; reducing it permanently to 0.4% and a remarkable 0.2% for table devices. We would like to pass on this achievement to our customers in the form of an extended warranty period," says Dusan Aleksic, Head of Hardware Development at Snom in Berlin.

"An extended warranty, an attractive partner program and, of course, first-class products: it pays to rely on the premium brand Snom for many reasons and to successfully master the future together," explains Gernot Sagl, CEO of Snom Technology GmbH.

About Snom
A leading global premium brand for innovative professional and enterprise VoIP phones, Snom is headquartered in Berlin, Germany. Founded in 1997, Snom is a pioneer in the VoIP industry, launching the world’s first IP phone in 2001. Today, Snom’s product portfolio meets the full spectrum of business communications requirements of call centers, conference rooms and executive management through to safety-conscious industrial environments.
A subsidiary of VTech Holdings Limited since 2016, Snom has offices in Italy, the UK, France and Taiwan and enjoys an excellent global reputation in the Voice-over-IP market. Snom’s products are renowned for their technical innovation, aesthetic design, user-friendliness and outstanding audio quality. The current product portfolio is universally compatible with all leading PBX platforms and Snom products have won numerous awards around the world from independent experts.
Engineered in Germany, Snom’s IP solutions also make an excellent choice for vertical markets, such as healthcare and education, when searching for specialized solutions in business communications, IoT and smart technologies.
Visit www.snom.com to find out more about Snom Technology GmbH.
Visit www.vtech.com to find out more about VTech.

Press contacts:
united communications GmbH
Elena Strzelczyk/Peter Link
Rotherstr. 19
10245 Berlin
Tel.: +49 30 78 90 76 – 0
snom@united.de

Snom Technology GmbH
Heike Cantzler
Head of Marketing
Wittestr. 30 G
13509 Berlin
marketing@snom.com

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