Service Delivery Automation Market: Emerging Industries, Remarkable Developments and Key Players (IBM Corporation, UiPath, IPsoft, Blue Prism, Celaton Limited,Openspan,Automation Anywhere, Exilant Technologies Private Limited ) | Global Future Prospects 2

Industry Benefits

The primary driver for service delivery automation is the need to manage inbound documents in multiple formats and the need to scale up operations. Also, in an increasingly competitive market there are cost pressures are favorably driving the service delivery automation market. However, factors such as cost of maintaining and automating the software and scripts are incremental investments which is hindering the growth of service delivery automation market. Furthermore, service delivery automation leads to reduction in full time equivalents (FTE) numbers which leads to consolidation of delivery centers which is further restraining the growth of service delivery automation market. Advanced technologies such as artificial intelligence (AI) and robotic process automation are evolving which are expected to create growth opportunities for the growth of service delivery automation market. As Service Delivery Automation technologies are still in introductory phase, market is anticipated to experience substantial growth opportunities in the forecast period.

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Market Top Player’s

• IBM Corporation
• UiPath
• IPsoft
• Blue Prism
• Xerox Corporation
• Nice Systems Ltd.
• Celaton Limited
• Openspan. Inc.
• Automation Anywhere, Inc.
• Arago US, Inc.
• Genfour Ltd.
• Exilant Technologies Private Limited

The study objectives of this report are:

• To study and forecast the market size of Service Delivery Automation (SDA) in global market.
• To analyze the global key players, SWOT analysis, value and global market share for top players.
• To define, describe and forecast the market by type, end use and region.
• To analyze and compare the market status and forecast between China and major regions, namely, United States, Europe, China, Japan, Southeast Asia, India and Rest of World.
• To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks.
• To identify significant trends and factors driving or inhibiting the market growth.
• To analyze the opportunities in the market for stakeholders by identifying the high growth segments.
• To strategically analyze each submarket with respect to individual growth trend and their contribution to the market
• To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market
• To strategically profile the key players and comprehensively analyze their growth strategies.

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The report offers a comprehensive evaluation of the market. It does so via in-depth qualitative insights, historical data, and verifiable projections about market size. The projections featured in the report have been derived using proven research methodologies and assumptions. By doing so, the research report serves as a repository of analysis and information for every facet of the market, including but not limited to: Regional markets, technology, types, and applications.

Market Segments

Market segment by Regions/Countries, this report covers
• United States
• Europe
• China
• Japan
• Southeast Asia
• India
Market segment by Type, the product can be split into
• IT Process Automation
• Business Process Automation
Market segment by Application, split into
• IT Services
• Pharma & Healthcare
• Life Sciences

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