Contact Center Market 2018 North America Share, Trend, Segmentation and Forecast to 2022

North America Contact Center Market

WiseGuyRerports.com Presents “North America Contact Center Market by Manufacturers, Countries, Type and Application, Forecast to 2022” New Document to its Studies Database. The Report Contain 123 Pages With Detailed Analysis.

Description

A contact center (also referred to as a customer interaction center or e-contact center) is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call centers but may include other types of customer contact as well, including e-mail newsletters, postal mail catalogs, Web site inquiries and chats, and the collection of information from customers during in-store purchasing. A contact center is generally part of an enterprise's overall customer relationship management (CRM).

Scope of the Report: 
This report focuses on the Contact Center in North America Market, especially in United States, Canada and Mexico. This report categorizes the market based on manufacturers, countries, type and application.

 

Get sample Report @ https://www.wiseguyreports.com/sample-request/1263466-north-america-contact-center-market-by-manufacturers-countries-type-and-application

 

Market Segment by Manufacturers, this report covers 
Teleperformance 
Convergys (Stream) 
Sykes Enterprises Inc. 
Transcom 
Atento 
Arvato 
West Corporation 
Acticall (Sitel) 
TeleTech Holdings Inc. 
Comdata Group 
Serco 
Concentrix

Market Segment by Countries, covering 
United States 
Canada 
Mexico

Market Segment by Type, covers 
Type 1 
Type 2

Market Segment by Applications, can be divided into 
Telecommunication 
Banking, Financial Services and Insurance (BFSI) 
Government and Public Sector 
Healthcare and Life Sciences 
Retail and Consumer Goods 
Others

 

Complete Report Details @ https://www.wiseguyreports.com/reports/1263466-north-america-contact-center-market-by-manufacturers-countries-type-and-application

 

Table of Contents -Major Key Points

1 Market Overview 
1.1 Contact Center Introduction 
1.2 Market Analysis by Type 
1.2.1 Type 1 
1.2.2 Type 2 
1.3 Market Analysis by Applications 
1.3.1 Telecommunication 
1.3.2 Banking, Financial Services and Insurance (BFSI) 
1.3.3 Government and Public Sector 
1.3.4 Healthcare and Life Sciences 
1.3.5 Retail and Consumer Goods 
1.3.6 Others 
1.4 Market Analysis by Countries 
1.4.1 United States Status and Prospect (2012-2022) 
1.4.2 Mexico Status and Prospect (2012-2022) 
1.4.3 Canada Status and Prospect (2012-2022) 
1.5 Market Dynamics 
1.5.1 Market Opportunities 
1.5.2 Market Risk 
1.5.3 Market Driving Force 

2 Manufacturers Profiles 
2.1 Teleperformance 
2.1.1 Profile 
2.1.2 Contact Center Type and Applications 
2.1.2.1 Type 1 
2.1.2.2 Type 2 
2.1.3 Teleperformance Contact Center Sales, Price, Revenue, Gross Margin and Market Share (2016-2017) 
2.1.4 Business Overview 
2.1.5 Teleperformance News 
2.2 Convergys (Stream) 
2.2.1 Profile 
2.2.2 Contact Center Type and Applications 
2.2.2.1 Type 1 
2.2.2.2 Type 2 
2.2.3 Convergys (Stream) Contact Center Sales, Price, Revenue, Gross Margin and Market Share (2016-2017) 
2.2.4 Business Overview 
2.2.5 Convergys (Stream) News 
2.3 Sykes Enterprises Inc. 
2.3.1 Profile 
2.3.2 Contact Center Type and Applications 
2.3.2.1 Type 1 
2.3.2.2 Type 2 
2.3.3 Sykes Enterprises Inc. Contact Center Sales, Price, Revenue, Gross Margin and Market Share (2016-2017) 
2.3.4 Business Overview 
2.3.5 Sykes Enterprises Inc. News 
2.4 Transcom 
2.4.1 Profile 
2.4.2 Contact Center Type and Applications 
2.4.2.1 Type 1 
2.4.2.2 Type 2 
2.4.3 Transcom Contact Center Sales, Price, Revenue, Gross Margin and Market Share (2016-2017) 
2.4.4 Business Overview 
2.4.5 Transcom News 
2.5 Atento 
2.5.1 Profile 
2.5.2 Contact Center Type and Applications 
2.5.2.1 Type 1 
2.5.2.2 Type 2 
2.5.3 Atento Contact Center Sales, Price, Revenue, Gross Margin and Market Share (2016-2017) 
2.5.4 Business Overview 
2.5.5 Atento News 

……..CONTINUED

 

About Us

Wise Guy Reports is part of the Wise Guy Consultants Pvt. Ltd. and offers premium progressive statistical surveying, Industry research reports, analysis & forecast data for industries and governments around the globe. Wise Guy Reports understand how essential statistical surveying information is for your organization or association. Therefore, we have associated with the top publishers and research firms all specialized in specific domains, ensuring you will receive the most reliable and up to date research data available.

NORAH TRENT

Partner Relations & Marketing Manager

sales@wiseguyreports.com

www.wiseguyreports.com

Ph: +1-646-845-9349 (US)

Ph: +44 208 133 9349 (UK)             

This release was published on openPR.