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Urgent Care Center UCC) improves document workflows with Newgen

10-23-2009 01:37 PM CET | IT, New Media & Software

Press release from: Newgen Software

Newgen Software Technologies Limited, a market leader in Business Process Management (BPM) and Enterprise Document Management (EDM), today announced that it has successfully implemented EDM solution for an Urgent Care Center at Columbus, OH. The Urgent Care Centers (UCC) are primarily used to treat patients who have an injury or illness that requires immediate care but is not serious enough to warrant a visit to an emergency room.

Confronted with the need to become highly efficient, healthcare organizations are facing the need to spend wisely to accommodate a range of needs and enable the responsiveness required in mission-critical situations. Implementing the (Electronic Records Management) ERM solution at UCC was a step forward to make the transaction processing more efficient, productive and streamlined, while continually reducing costs.

The major roadblocks faced by UCC were difficulty to misplacing paper based charts, storage and retrieval of patient data, accessibility of offsite storage charts at all times, difficulty to apply and enforce the retention policies and track pending payments.

Newgen ERM solutions enabled UCC to address these challenges by providing a single system to capture, manage, store, and securely distribute patient information including medical records and diagnostic results.

"We are committed to use technology and provide better service to our patients. The process implementation provided by Newgen Software will help us meet high standards of care for many years to come." said Dr Roger Garcia from Urgent Care Center.

Commenting on the implementation Mr. Diwakar Nigam, Managing Director, Newgen Software Technologies said “We will continue to leverage our expertise in imaging, document and content management, automation of work flows and innovative application development to provide hybrid solutions to the Healthcare industry.”

With the successful implementation of its ERM solution at UCC Newgen has paved its way in the healthcare sector. Besides its focus on the BFSI sector, Newgen has also enhanced its focus on industry verticals such as Retail, Telecom, Insurance and Government departments.

About Dr Roger Garcia

Roger Garcia, D.O., J.D:

Dr. Roger Garcia graduated from the Ohio University College of Osteopathic Medicine in 1983 and from Capital University Law School in 1996. Dr. Garcia has obtained board certifications in family medicine from the American College of Osteopathic Family Physicians, in emergency medicine from the American College of Osteopathic Emergency Physicians, as an Independent Medical Examiner from the American Board of Independent Medical Examiners and in Anti-Aging medicine from the American Academy of Anti-Aging Medicine. He is a Fellow of the American College of Legal Medicine, the American College of Osteopathic Emergency Physicians and completed his Fellowship in Functional and Regenerative Medicine through the American Academy of Anti-Aging Medicine. Dr. Garcia has held Emergency Medicine and Executive Management positions in various hospital systems most recently as the Emergency Department Director and Chief of Staff at his present hospital, Bellevue Hospital in Bellevue, Ohio. Dr. Garcia has held medical committee appointments at the Governmental Affairs Committee of the American College of Osteopathic Physicians, the Managed Care Committee of the Ohio Osteopathic Association, and the Hospital Subcommittee of the Ohio Trauma Advisory Board. Dr. Garcia also has experience in physician practice management as owner with BCA Management Services, LLC, a billing and practice management company.

He currently is President of Acute Care Partners an emergency and urgent care development corporation in Columbus, Ohio and Chief Medical Officer of a national organization bringing chronic disease management systems to Primary Care Offices. Dr. Garcia also is a member of BodyLogicMD, a national network of highly trained anti-aging physicians specializing in bioidentical hormone therapy now featured on Oprah Winfrey. He operates a busy anti-aging medical practice in Columbus, Ohio where he devotes his practice to the art of aesthetic and preventive medicine, wellness, anti-aging, nutrition and fitness. He has devoted his practice to the advancement of technology to detect, prevent, and treat aging related disease and to promote research into methods to retard and optimize the human aging process. Dr. Garcia is a highly sought lecturer on the demographics of aging and the impact of biomedical technologies on longevity.


Newgen Software Technologies Limited

Rohit Thakur: Tel: +91-11-4653 3200, Mob: +91-9899294868

About Newgen Software

Newgen Software Technologies Limited is the market leader in Business Process Management (BPM) and Document Management System (DMS), with a global footprint of about 750 installations in over 35 countries. More than 100 of these implementations are large, mission-critical solutions deployed at world's leading BFSI, BPO and Fortune Global 500 companies.

Newgen is recognized by distinguished analyst firms like Frost and Sullivan as A 'Hot Company to Watch for' in their global ECM Market report, 2009 and by IDC in its exclusive report “Newgen Software: Global Leader in Business Process Management and Document Management Solutions”. Newgen is a winner of prestigious award, such as CNBC-TV18, “Emerging India Award 2008”.

With HSBC and SAP investment, Newgen is one of the rare product companies to have backing of both leading financial and technology companies of the world. Newgen’s Quality Systems are certified against ISO 9001:2008 and Information Security Standard, ISO 27001:2005. Newgen has been assessed at CMMI Level3.

Newgen Software

D-152, Okhla Phase 1,
New Delhi-110020

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