abas Business Software again receives best score from users

Karlsruhe, July 19, 2006 - The study "User satisfaction ERP/Business Software" by i2s GmbH ( Zurich), ADV, (Vienna) and Trovarit AG is carried out annualy in Switzerland since 2003, in Germany since 2004, and in Austria since 2005. User satisfaction is a central control quantity for a matured industry such as the software sector. The objective of the study is to provide additional orientation to users when selecting a software provider and to sensitize users for central questions when selecting a software. After the year 2005, the abas Business Software and the Austrian abas Partner Nittmann & Pekoll were able to confirm the excellent score in the ERP-Z 2005 study impressivley in 2006. Again the first place regarding the satisfaction with the system and the supporting partner in Austria.

Best score for abas Business Software
Werner Strub, managing director of the ABAS Software AG makes the point: "Customer use and quality is the highest priority for ABAS and the abas Software Partners." Our goal is to have the most content ERP customers worldwide! This is a very ambitious goal, however, it is the most important one for us, above all others. Why? Everyone is a winner: the customer gets an attractive service and ABAS and the abas Software Partners can accompany the customers over years." That this maxime is acted on is impressively confirmed by the study "User satisfaction ERP/Business Software Austria 2006". As already in 2005, the abas Business Software with the Austrian abas Software Partner Nittmann & Pekoll achieved the best result. The users evaluated the system by assigning grades from 1.0 (= insufficient) to 3.0 (satisfactory) to 5.0 (very good). ABAS again scored top marks in the category overall satisfaction: a 4.5 regarding the satisfaction with the system and a 4.7 regarding the contentedness with the partner. The companies which participated in the study particularly criticized the lack of flexibility, maintainability and releaseabiltity of their used ERP systems. Not so the users of the abas Business Software which awarded good scores in these areas.


Impressive long-term investment security and evolutionary
system strategy
It is important to have a long-term security of investment in order to achieve above average customer satisfaction. The abas Business Software first of all supports the basic requirements in a company. From financial accounting right through to eBusiness: all modules are fully integrated. They support the continuous process of improvement of the company through flexibility and upgradeability. The long-term security of investment can be achieved at ABAS by constantly implementing new functions and new technologies into the system standard in addition to upgrades during which individuality is maintained. Many factors that are important for the successful operation of an ERP solution will only become obvious after the real start of the system.

If pure functional and physical aspects are in the center of consideration until a system has been selected, then the value of the selected software for the company can only be seen in real operation. Does the solution for example have an integrated, upgradable eBusiness module which supports existing or planned Web Applications? Is a competent, long-term cooperation tailored to the needs of medium-sized companies ensured with the system provider? Is the software continuously developed and will it be possible to depict new IT requirements in 5 or even 10 years? Can the software be flexibly and easily adjusted to the constantly changing requirements of medium-sized companies? Is the software multilingual and is there on-site support in many countries? Is the software provider a reliable, stable partner for many years? Is the security of investment given in all areas?

The abas Business Software convinces its users in all points, especially in those which only become obvious after the decision and whose advantages become more and more important the longer the software is being operated.

The study
The study which was developed by the Swiss company intelligent systems solutions (i2s) GmbH evaluates 28 characteristics of satisfaction for 23 ERP systems which are used in Austria. The satisfaction study 2006 in Austria was carried out by i2s GmbH in cooperation with ADV Vienna, the Trovarit AG and the specialist magazine Monitor. The companies participating in the study are selected according to regional criteria, i.e. the companies must be located in Austria, according to the installed basis of the system in Austria, the implemenation time of the system and the independence of the evaluating company from the software provider.

Company profile of the ABAS Software AG
The core competence of ABAS Software AG is the development of flexible ERP and eBusiness software for medium-sized companies with up to 1,000 employees. More than 1,700 customers throughout the world have opted for both ABAS as IT specialist, and for the integrated abas Business Software. The company ABAS that was once characterized by students has now become a group of companies. ABAS Software AG in Karlsruhe employs about 85 people, together with over 50 abas partners worldwide that is a total of approx. 545 employees. The abas software partners provide on-site support and a range of services including implementation, hardware and network support, customization and a helpdesk and ensure short reaction times and high service quality. International partners in Germany, Austria, Switzerland, Hungary, Poland, Rumania, Bulgaria, Turkey, the Czech Republic, France, Spain, Egypt, Italy, Saudi Arabia, Jordan, United Arab Emirates, Iran, Indonesia, Malaysia, China, Hong Kong, Australia, Latin America and the USA represent the ABAS Software AG throughout the world.

abas Business Software – product profile
The brand name abas Business Software includes the products abas ERP for production, abas Trade for trade and service companies and the eBusiness solution abas eB. abas Business Software (ERP, PPC, MRP, eBusiness), a solution for medium-sized companies, is flexible, adaptable and future-proof. The clear structure and well thought-out implementation strategy of the system enables a short implementation period, as well as a trouble-free integration into the company structure. Specific adaptations can be integrated with very little effort. With every upgrade new functions and technologies are constantly added to the standard software. As a result, abas users are always using the most up-to-date product. abas Business Software can be run using Linux, Unix and Windows. ABAS has supported the open source operating system Linux since 1995. Approximately 80% of over 1,700 abas installations are based on Linux.
abas Business Software - range of services: Sales/sales order processing/shipping, purchasing/purchase order processing, warehouse management, scheduling, logistics, materials management/MRP, production/PPC, financial accounting, fixed asset accounting, cost accounting, controlling, eBusiness, etc

ABAS Software AG
Südendstrasse 42
76135 Karlsruhe
Tel.: 49 721 967 23 01
Fax: 49 721 67 96 51
info@abas.de
www.abas.de

This release was published on openPR.