Press Releases from Epictenet Pty Ltd. (1 total)
Meet Maxx - Maxxia’s Artificial Intelligence based Chatbot
Since 1990s, customer journeys have been evolving from branches and stores to navigation based self-servicing digital channels. Customers needed to learn to operate these channels and they often operated in silos. The advancement in Artificial Intelligence, Machine Learning, Natural Language Processing and Data Science technologies now allow us to make every customer interaction a seamless human-like conversation with immediate personalized responses.
Immediacy and customer responsiveness are the experiences that sets business…
