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Press Releases from Loway (21 total)

Loway announces the release of WombatDialer predictive dialer version 20.02

Stabio, Switzerland - Loway, worldwide leading provider of solutions for call-centers, today announced the release of WombatDialer predictive dialer for Asterisk PBX version 20.02. Release 20.02 is designed to make the life of administrators easier, with many small fixes that improve the overall experience of running the dialer for both small and very large systems. The Loway development team did a lot of work on improving the handling of the dialer black

Loway Switzerland announces the opening of the new Singapore datacenter for Queu …

Loway Switzerland, worldwide leading provider of hosted solutions for call-centers based on the Asterisk PBX technology, is glad to announce the opening of the Singapore datacenter for its QueueMetrics-Live service. This will provide users throughout Pacific Asia and nearby regions such as India and Australia with great connectivity and the best overall experience. QueueMetrics-Live's cloud solution collects data from an Asterisk, FreePBX, FreeSwitch or Yeastar appliances and generates analytical reports with

Loway Switzerland announces its participation to AstriCon 2019 with a Speech con …

Loway, worldwide leading provider of solutions for contact-centers, is glad to announce its participation to AstriCon 2019, Atlanta USA. AstriCon event gives all members of the Asterisk and FreePBX community, from telephony enthusiasts to small - big company businesses, a place to learn about the new technologies. Integrators and end-users find here the latest news and project updates, gaining access to in-depth technical sessions, participating in networking opportunities and meeting with

Loway announces a new Reseller Partnership with Acuity Unified Communications

Loway Switzerland, worldwide leading provider of solutions for call-centers based on the Asterisk PBX technology, today announced that Acuity Unified Communications is an official Loway reseller partner. Acuity Unified Communications is a professional IP-based communications provider with a broad range of Unified Communications solutions, high-speed dedicated internet access circuits, MPLS and IPVPN solutions and various Hosting Services. "We need to ensure that we have ultimate flexibility when designing our call centres and

Loway announces the release of WombatDialer 18.08

Loway Switzerland, worldwide leading provider of solutions for call-centers, today announced the release of WombatDialer predictive dialer for Asterisk PBX version 18.08. Release 18.08 offers significant improvements to the WombatDialer suite package. They are centered around visibility, future-proofing and integration. The Loway development team did a lot of work on improving visibility into the dialer, support for different kinds of servers, dialing and rate limiting, QueueMetric integration, database maintenance and infrastructure. With 18.08

Loway Switzerland announces a new partnership with CallCabinet Corporation

Stabio, Switzerland – Loway, worldwide leading provider of solutions for contact-centers, is glad to announce its strategic partnership with CallCabinet Corporation for the development of Atmos CallCabinet for QueueMetrics-Live integration. This partnership will provide QueueMetrics' customers with secure and accurate cloud call recordings for their Asterisk PBX based call centers. QueueMetrics is a highly scalable monitoring and reporting suite that offers a broad range of integrated benefits like agent productivity monitoring, target

Loway Switzerland announces its participation to Asterisk Community Conference A …

Stabio, Switzerland – Loway, worldwide leading provider of solutions for contact-centers, is glad to announce its participation to Asterisk Community Conference Africa 2018. Loway team will present the new call center management software lineup at the dedicated area in the open space, where they will guide attendees through the new features of the call-center solutions portfolio and introduce them to the new QueueMetrics features like the new wallboards editor and

Loway Switzerland announces a new partnership with Wazo unified communication pl …

Loway Switzerland, provider of solutions for Asterisk call-centers, is glad to announce its successful integration with Wazo, the unified communications platform for business, based on Asterisk technology. Loway's QueueMetrics-Live call-center suite, is now fully integrated with Wazo IPBX. Wazo is a unified communication platform and a full-featured IPBX based on Asterisk technology, oriented towards enterprise communications. Wazo was forked from XiVO on November 25th, 2016, starting off the development version following XiVO

Loway announces QueueMetrics call center suite version 17.06

Loway Switzerland, major provider of solutions for call-centers, is glad to announce a new version of its worldwide renowned monitoring and reporting suite QueueMetrics. QueueMetrics suite collects Asterisk data and generates analytical reports for over 150 metrics, covering the four key categories of call center effective management: Reporting, Supervisor page, Agent page and Quality assessment. Release 17.06 introduces major new features and represents a significant evolution of the way call center

Loway Switzerland announces a new partnership with Yeastar for S-Series VoIP PBX …

Loway Switzerland, provider of solutions for Asterisk call-centers, is glad to announce a new partnership with Yeastar, leading company in development and manufacturing of IP-PBX, VoIP gateways and solutions for enterprise communication. Loway's QueueMetrics-Live call-center suite, is now fully integrated with the Yeastar S-Series VoIP PBX. This integration provides professionals with a top notch solution for monitoring everything that happens in their call center, turning S-Series VoIP PBX into a 360 degrees

Loway announces the WombatDialer Certification Training Program

Loway Switzerland, leading provider of solutions for Asterisk PBX call-centers, is glad to announce the WombatDialer Training Course service. Learn the essentials of WombatDialer predictive dialer with Loway new training courses. Certification is included and the course is available in English or Spanish language. The WombatDialer training is designed to guide attendees through creation of unlimited calling number campaigns with focus on practical knowledge for fully automated telecasting, reverse IVRs and classic,

Loway Switzerland announces a new webinar series dedicated to WombatDialer for A …

Loway Switzerland, worldwide leading provider of solutions for Asterisk PBX call-centers, is glad to announce a new webinar series dedicated to its predictive dialer: WombatDialer. In today's call-center market brands have many options for driving sales results that were not available in the past. For example targeted Web advertising and Social media have become strong channels for customer engagement and sales lead generation while Voice channel still remains very powerful. A

Loway Switzerland announces a "Release Anniversary" promotion of the QueueMetric …

Loway Switzerland celebrates the Release Anniversary of QueueMetrics-Live with a limited time promotion. Each new customer buying a subscription of QueueMetrics-Live receives one month bonus with 30 day money back guaranteed, plus a free installation and initial configuration of the system. QueueMetrics-Live is a cloud solution that offers all the functionality an Asterisk based contact-center is likely to need, integrated on-demand. It tracks over 150 metrics of inbound/outbound activities without upfront

Loway Switzerland announces presence at GITEX 2016 Dubai

Loway, leading provider of solutions for Asterisk call-centers, has great pleasure in inviting its customers to GITEX 2016 edition for the professional solutions portfolio presentation. GITEX is the annual consumer computer and electronics trade show, exhibition, and conference that takes place in Dubai, United Arab Emirates at the World Trade Centre. The GITEX Shopper & Consumer Electronics Expo attracts IT professionals, technology enthusiasts and consumers as well as traders from all

Loway Switzerland Announces the Release of QueueMetrics 16.09

The Loway team is pleased to announce the release of QueueMetrics 16.09. Loway primary vision for this release is to build a new version of their renewed call-center suite around the idea of making the software flexible, intuitive and even more reliable. "We are extremely proud to release this brand new version of QueueMetrics at AstriCon 2016, the go-to place for all thing Asterisk," said Lorenzo Emilitri, founder of Loway. "Our

Loway Switzerland Announces AstriCon 2016 Official Sponsorship

Stabio, Switzerland, September , 2016 - Loway Switzerland announces that it has signed on to become Sponsor of AstriCon 2016, the 13th edition of the famous Asterisk PBX convention, to be held in Glendale Arizona, from September 27-29, at Renaissance Phoenix Glendale Hotel. With over two million downloads per year and a community of more than sixty thousands members, the growth of Asterisk® software covers more than 170 countries. AstriCon gives

Loway announces the release of WombatDialer 16.06

Loway Switzerland, leading provider of solutions for Asterisk call-centers, today announced that its most famous dialer software for Asterisk, WombatDialer, exits its "beta" stage and becomes a mature product with version 16.06. "We want to thank the over 300 sites that have been running WombatDialer in the last three years", said Lorenzo Emilitri, Loway CEO. "They made possible to reach this major milestone, all thanks to their suggestions and bug reports."

Loway announces that DVCOM Technology is the official Channel Reseller for GCC c …

Loway Switzerland, worldwide leading provider of solutions for call-centers based on the Asterisk PBX technology, today announced that DVCOM Technology is the official Channel Reseller for GCC countries. Loway Switzerland, worldwide leading provider of solutions for call-centers based on the Asterisk PBX technology, today announced that DVCOM Technology is the official Channel Reseller for GCC countries. DVCOM Technology was incepted in year 2004 having its established operations in Dubai, UAE with branches

Loway Switzerland Unveils Generous Referral Reward Program

The new initiative offers cash commissions for call-center professionals that refer new customers for the well known QueueMetrics suite for Asterisk or WombatDialer software. Loway, leading provider of solutions for Asterisk based call-centers, today announced its new official Referral Reward program that pays cash to customers and advocates who refer prospective customers for software or services. Anyone can refer a customer and get a cash reward with no revenue commitment or

Loway announces QueueMetrics Suite for Asterisk Training Courses

Loway, leading provider of solutions for call-centers based on the Asterisk PBX today announced a new series of training courses for its famous QueueMetrics reporting software. QueueMetrics courses for call-centers professionals are an opportunity to enhance knowledge and skills in the various themes covered by a team of expert trainers. Subjects include everything from administrative and supervising functionalities in a call-center to agents management essentials and much more! The training includes approximately

Loway announces the release of QueueMetrics PRO and Call-Center Suite Bundles 20 …

Loway, leading provider of solutions for call-centers based on the Asterisk PBX technology today announced the release of QueueMetrics PRO and Call-Center Suite bundles and their addition to the online store portfolio. Loway is kicking off 2016 with a brand new offer of products and services. Loway now offers training courses. With them, professionals can be sure that their personnel, working with QueueMetrics, have a good understanding of all the main

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