Press release
According to New Research Report on Cloud-Based Contact Center Market 2018: Global Analysis by Geography, Solution, Service Type, Organization Size, Application, Key Players like Five9, Inc., Cisco Systems, Genesys, NewVoiceMedia, Connect First, Aspect So
Global Cloud-Based Contact Center Market – Industry Trends and Forecast to 2024
Global Cloud-Based Contact Center Market accounted for USD 6.11 billion in 2016 growing at a CAGR of 24.3% during the forecast period of 2017 to 2024. The Global Cloud-Based Contact Center Market, By Geography; Solution (ACD, APO, Dialers, IVR, CTI, Reporting & Analytics); Service Type (Professional Services, Managed Services); Application; Deployment Model; Organization Size; Vertical and Forecast to 2024.
Request For Free Sample Report @ http://databridgemarketresearch.com/request-a-sample/?dbmr=global-cloud-based-contact-center-market
This report consists of below pages:
• No of pages: 350
• No of Figures: 60
• No of Tables: 220
Definition of Cloud-Based Contact Center Market:
The cloud-based contact center plays the vital role in contact center technology sector. The interaction in cloud contact is made through voice, email, social media and the web accessible from virtually anywhere. It has its wide application in banking, financial services, and insurance (BFSI), consumer goods and retail, government and public sector, healthcare and life sciences, media and entertainment, manufacturing, telecommunication and ITES, and others. Faster deployment, scalability, and flexibility and cloud compliance requirements may act as the major driver in the growth of cloud-based contact center market. On the other hand high initial investment may hamper the market.
Scope of the Report:
The global cloud-based contact center market is segmented on the basis of solution into automatic call distribution (ACD), agent performance optimization (APO), dialers, interactive voice response (IVR), computer telephony integration (CTI), reporting and analytics, and others.
On the basis of service type, the global cloud-based contact center market is segmented into professional services, and managed services.
On the basis of application, the global cloud-based contact center market is segmented into call routing and queuing, data integration and recording, chat quality and monitoring, real-time decision making, and workforce optimization.
On the basis of deployment model, the global cloud-based contact center market is segmented into public cloud, private cloud, and hybrid and community cloud.
On the basis of organization size, the global cloud-based contact center market is segmented into small and medium enterprises (SMES), and large enterprises.
On the basis of vertical, the global cloud-based contact center market is segmented into banking, financial services, and insurance (BFSI), consumer goods and retail, government and public sector, healthcare and life sciences, media and entertainment, manufacturing, telecommunication and ITES, and others.
On the basis of geography, the global cloud-based contact center market report covers data points for 28 countries across multiple geographies such as North America, South America, Europe, Asia-Pacific, and Middle East & Africa. Some of the major countries covered in this report are U.S., Canada, Germany, France, U.K., Netherlands, Switzerland, Turkey, Russia, China, India, South Korea, Japan, Australia, Singapore, Saudi Arabia, South Africa, and Brazil among others. In 2017, North America is expected to dominate the market.
For Any Query Speak to Expert @ http://databridgemarketresearch.com/speak-to-analyst/?dbmr=global-cloud-based-contact-center-market
Summary of Market Drivers and Restraints:
• Faster deployment, scalability, and flexibility
• Cloud compliance requirements
• Acceptance of home-based work
• Improved business continuity
• Risk of information loss
• High initial investment
• Premises-based contact center technology cover large portion
Competitive Analysis of Cloud-Based Contact Center Market:
The report for cloud-based contact center market include detailed vendor level analysis for market shares in 2016 for Global, North America, Europe, Asia Pacific, Middle East and Africa and South America specifically. Also impact and development analysis of key vendors is registered in the market and factored on the basis of Vendor Positioning Grid Analysis which measures the vendors strengths and opportunities against present market challenges, measure providers ability to identify or satisfy present market needs, map providers market vision to current and upcoming market dynamics among others. The report also measures technology life line curve and market time line to analyze and do more affective investments.
Major Competitors:
Some of the major players of the global cloud-based contact center market report are:
• Oracle, 8×8, Inc.
• Five9, Inc.
• Cisco Systems, Inc.
• Genesys, Oracle
• NICE
• NewVoiceMedia
• 3CLogic.com
• Connect First
• Aspect Software Parent Inc.
• Five9, Inc., and others.
View Full Report Visit @ http://databridgemarketresearch.com/reports/global-cloud-based-contact-center-market/
Related Report
Global Physical Security Market – Industry Trends and Forecast to 2024
Global Physical Security Market, By Geography; Type (System, Service); Vertical (Government, Defense & Public Sector, Transportation & Logistics, Telecom & IT, Banking, Financial Services, & Insurance, Education, Retail, Oil, Gas & Energy, Hospitality & Residential) – Industry Trends and Forecast to 2024
Report Access: http://databridgemarketresearch.com/reports/global-physical-security-market/
About Data Bridge Market Research:
Data Bridge Market Research set forth itself as an unconventional and neoteric Market research and consulting firm with unparalleled level of resilience and integrated approaches. We are determined to unearth the best market opportunities and foster efficient information for your business to thrive in the market. Data Bridge endeavors to provide appropriate solutions to the complex business challenges and initiates an effortless decision-making process.
Contact:
Vishal Dixit
Data Bridge Market Research
Tel: +1-888-387-2818
Email: Sales@databridgemarketresearch.com
Investor: investors@databridgemarketresearch.com
Visit Blog: http://databridgemarketresearch.com/blog/
Follow us on LinkedIn: https://www.linkedin.com/company/data-bridge-market-research
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release According to New Research Report on Cloud-Based Contact Center Market 2018: Global Analysis by Geography, Solution, Service Type, Organization Size, Application, Key Players like Five9, Inc., Cisco Systems, Genesys, NewVoiceMedia, Connect First, Aspect So here
News-ID: 952800 • Views: …
More Releases from Data Bridge Market Research
Vitamin K Market IS growing at a CAGR of 6.8% during the forecast period of 2023 …
Vitamin K Market Analysis and Size
The essential factors contributing to the growth of the market in the forecast period of 2023 to 2020 include growing demand for vitamin supplements, changing dietary patterns, and rising health consciousness.
Data Bridge Market Research analyses that the global vitamin K market, which was USD 841.47 million in 2022, is expected to reach USD 1,410.20 million by 2030, growing at a CAGR of 6.8% during the…
Transformer Oil Market is expected to undergo a CAGR of 7.55% by 2029
Transformer Oil Market Analysis and Size
Transformers are almost everywhere, and every power and distribution transformer is filled with the dielectric insulating fluid, which consists high resistance to electricity and cools the transformer. The "bio based oil" is the highest growing type segment because it has better resistance to fire as compared to other oil over the forecast period. Furthermore, the growth of electric grids in developing economies and the upgradation…
 Fatty Alcohols Market is expected to undergo a CAGR of 5.15% by 2029
Fatty Alcohols Market Analysis and Size
The rising demand of hygiene product coupled with growing consumer awareness is anticipated to drive the personal care industry and boost the growth of the fatty alcohols market. Fatty alcohols are used as emollients, emulsifiers and catalytic hydrogenation in cosmetics and beauty products. The "C11-C14 fatty alcohols" is the fastest growing product segment because it is used to produce sodium laureth ether sulphate (SLES), a major foaming agent…
Exclusive Insights on Gusseted Bags Market Latest Trends, Drivers, Strategies an …
An important Gusseted Bags Market research report is produced by taking into account every requirement that organizations need to meet in order to expand successfully. This market report forecasts the market size based on data on major retailer sales, industry growth by upstream and downstream factors, industry advancement, major players, market segments, and application. When creating the reliable Gusseted Bags Market study, the goals of the marketing research are taken into…
More Releases for Contact
Global Corrective Contact Lens Market Analysis Forecast 2022-2028 Global Industr …
The Corrective Contact Lens Market research report offers key values on the state of the industries. The study involved research on landscape-specific skill as well as detailed information on each section. The Corrective Contact Lens research report highlights inner and outer examination of the current worldwide Corrective Contact Lens market. This Corrective Contact Lens market report includes major competitors and players involved in the market. The classification also involves the…
Media Contact: Company Name: Orion Market Reports Contact Person: Mr.Anurag Tiwa …
Multefire Market will experience a noticeable growth during the forecast period 2019-2025
The Global Multefire Market size is expected to grow at an annual average of 29.3% during 2019-2025. The MulteFire market is driven by the growing demand for more scalable and better network connectivity for industrial IoT (IIoT) applications and the increasing demand for high-capacity and easy-to-install wireless connectivity networks. The deployment of 5G networks and the MulteFire Alliance's initiatives…
Find Buyer Importer Contact
Data Driven B2B Marketing Automation
----Honest Joy is the data expert helping B2B clients to grow business
Find customers
Find potential customers based on product name,company name HS code.Contact emails of related person can also be obtained automatically from our database.
Find Contact & Email
Manually interact with strong AI search engines from 175 regional search engines and 220 social media to identify target customers. All of the contact details of its decision makers e.g…
Contact Center Analytics Market - The Implementation of Contact Center Analytics
The significant benefits of contact center analytics is that it helps in monitoring the service quality of each employee-customer interactions and thereby help in streamlining operational and business issues. Contact center analytics also aid in reducing operational & overhead expenses. One time implementation of contact center analytics alleviate frequently repeated issues. Furthermore, customer experience is the valuable element in any contact center business segment. So it’s important in transforming…
Incentivising Contact Centre Teams
The establishment of incentives is an important process for every contact centre, and the KPI’s are typically aligned with the overall corporate strategy and mission. How KPI’s are set, will in part be determined by the type of contact centre i.e. sales, service or support, and the indicators will consider customer satisfaction, operational efficiency, sales, and agent quality for example. Choosing the measurements for success and the subsequent rewards also…
Contact Lens Market: Cast Molding Emerges as Most Sought After Contact Lens Manu …
The global contact lens market witnesses a highly competitive and consolidated scenario, states Transparency Market Research (TMR) in a research report. The crème of all the companies present in the market are Bausch and Lomb, Alcona Inc., The Cooper Companies, and Johnson & Johnson. In 2015, these companies collectively held a share of approximately 68% in the global contact lens market. The leading vendor in the market in the same…
