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Newgen implements BPM solution at iGATE for RTBA

04-06-2009 05:31 PM CET | IT, New Media & Software

Press release from: Newgen Software

Newgen Software Technologies, a market leader in Business Process Management (BPM) and Enterprise Document Management, today announced that iGATE has chosen Newgen’s workflow solution OmniFlow for its client - Residential Tenancies Bond Authority (RTBA). iGATE, an India-based global integrated technology and operations company, would use the solution for efficient outsourced processing of bonds managed by RTBA, a statutory authority of the Government of Victoria based in Melbourne.

iGATE has partnered with Newgen to use OmniFlow as its application platform for processing RTBA rental bonds under its iTOPS model. OmniFlow, an internationally proven product solution will provide iGATE with a comprehensive, powerful, and flexible system for processing bonds.

The solution has a simple user interface, using which the operators answer some simple questions by simultaneously viewing the document images on their screens. The responses are compiled and transactions are processed accordingly at the backend. In addition to providing the high scalability for continually increasing number of transactions of RTBA, the Newgen solution also has a powerful reporting module for monitoring and reconciliation.

Talking about the implementation Diwakar Nigam, Managing Director, Newgen Software said, “The Newgen solution will provide iGATE greater flexibility and enhanced features to enable it to easily scale up the number of transactions as well as rapidly address changing process requirements.”

About iGATE

iGATE is the first outsourcing solutions provider to offer a business outcome based pricing model through a fully integrated technology and operations (iTOPS) structure with global service delivery. iGATE works with clients to optimize their businesses, secure substantial and sustainable year-on-year cost benefits, tie costs to business needs and results. iGATE provides IT consulting; application development and maintenance; data warehousing; business intelligence solutions; ERP/ enterprise solutions; BPO/business service provisioning; infrastructure management; independent verification and validation; KPO and contact center services.

About Newgen Software

Newgen Software Technologies Limited ( is the market leader in Business Process Management (BPM) and Enterprise Document Management (EDM), with a global footprint of about 750 installations in over 35 countries. More than 100 of these implementations are large, mission-critical solutions deployed at world's leading BFSI, BPO and Fortune Global 500 companies.

Newgen is recognized by distinguished analyst firm IDC in its exclusive report “Newgen Software: Global Leader in Business Process Management and Document Management Solutions.”

Winner of prestigious awards, such as CNBC-TV18 “Emerging India Award 2008”, Frost and Sullivan's “Market Leadership Award for Document Management System and Workflow Software & Services” and “Distinguished Application Product Company” by NASSCOM, Newgen Software is an ISO 9001:2000, ISO 27001 certified and CMM Level 4 company.

Newgen Software
D-152, Okhla Phase 1,
New delhi-110020
Vivek Chauhan
Newgen Software Technologies Limited

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