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AMZFinder Releases Amazon Seller Software to Help Sellers Remove Negative Customer Reviews

09-05-2017 01:20 PM CET | IT, New Media & Software

Press release from: AMZFinder

Shenzhen, China, August 31 2017 - AMZFinder, a brand which focuses on software solutions for the e-commerce industry, now introduces the first Amazon seller tool which can help sellers find the order ID of negative reviews, providing the possibility for them to resolve the problem and gain good reputation for their store.

Negative reviews are a problem that all sellers are confronted with, and it can have devastating effects on product listings, as well as sales. Due to Amazon’s review policy, sellers are not able to find those buyers and contact them directly. Hence, contacting customers to resolve particular problems is deemed to be unachievable and sellers have to let those negative reviews proliferate. There is currently a known method that allows a seller to find an order ID by using the inspect feature within their web browser. Although this works great for small-sized sellers who just need to contact several customers, for sellers with larger amounts of negative reviews, finding the corresponding order IDs can take a lot of time and effort.

Matching bad reviews against the order and taking the necessary steps to deal with it, AMZFinder is the first Amazon software to solve this long-standing problem that most sellers are concerned about. AMZFinder allows sellers to manage multiple Amazon marketplaces, get instant updates of reviews, and can even contact buyers directly within seconds.

AMZFinder Features
Real time review synchronization - AMZFinder allows users to add ASINs to monitor reviews according to their requirements, and reviews will sync to the dashboard automatically every day. Users are also able to have better control over the reviews by sorting reviews based on different filters like ratings, order ID, and other aspects.

One click to contact a buyer - All reviews will match with the corresponding order ID as long as the order is generated from the users’ Amazon store. AMZFinder supports contacting customers by clicking on the order ID rather than operating the whole process through Amazon seller central. Besides this, there are different methods to track the process of handling negative reviews.

Daily email report - To resolve negative reviews instantly, sellers will receive a daily email report regarding order reviews, not missing any details.

All Amazon marketplaces can be managed with one AMZFinder account. Sellers who are running multiple marketplaces across North American (US, CA), Europe (UK, DE, FR, IT, ES), Japan and Indian can easily get all their negative reviews resolved. The web version is highly compatible with both PC and mobile devices, and enables sellers to check data anytime and anywhere.

For more details about the features of this software, please visit www.amzfinder.com.

About AMZFinder
AMZFinder is a brand within the Bxtoon company, who have been devoting themselves to providing highly effective software solutions for Amazon sellers, especially concerning Amazon reviews. With a full understanding of the environment that Amazon operates in and its requirements, AMZFinder has meticulously formulated a simple yet complete core system to enable sellers to remove any negative reviews, and is highly rated across the industry.

Contact
Joan Lee
518000
5th F, B4 Unit, NO. 15, Keyuan Road, Nanshan District, Shenzhen, Guangdong, P. R. China
joan@amzfinder.com

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