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Lemoyne-Owen College Awarded $20,000 Grant By Campus Consortium To Provide Their Students, Faculty And Staff To Implement After Hours IT Helpdesk Services

08-29-2017 03:37 PM CET | IT, New Media & Software

Press release from: Campus Consortium

Memphis, Tennessee, August 22, 2017: Campus Consortium awarded the After Hours IT Helpdesk Grant to LeMoyne-Owen College in Memphis. The $20,000 grant will help the private historically black college implement the After Hours IT Help Desk, an essential part of any successful institution's IT infrastructure.

“Most colleges like ours that offer online courses need to include an After Hours Help Desk so students can work day jobs, or care for family members and tackle their course work at odd hours. We had noticed that this was one such popular option that was even desired by the on-campus students who actively opted to take a portion of their classes online, to free up time for other activities by choosing when to attend class,” said Dwayne Cable, Vice President, Information Technology, LeMoyne-Owen College. “This Grant has broadened our scope since we realized how crucial an IT support is irrespective of the time of the day and we are pleased to have Campus Consortium to help us achieve our goal.”

LeMoyne-Owen will use the grant to acquire the BlackbeltHelp®services to provide After Hours IT Helpdesk support related to login issues, password reset, network connectivity, productivity applications, antivirus, security utilities, email, basic operating system support and much more.
"We realize it takes extraordinary effort and financial resources to initiate, set up and implement a Help Desk solution. Our purpose was to begin an initiative to benefit institutions with exceptionally sound IT infrastructures.

Taking that and many other factors into account, the Grant Committee at Campus Consortium is proud to award LeMoyne-Owen College the After Hours IT Helpdesk Grant", said Anjli Jain, Chairman, Campus Consortium.
To learn about and apply for a Campus Consortium Grant, please visit campusconsortium.org/grant-programs

For more information, please visit www.campusconsortium.org

About LeMoyne-Owen College
LeMoyne–Owen College is a fully accredited, four-year private historically black college located in Memphis, Tennessee. It is affiliated with the United Church of Christ. LeMoyne-Owen College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and the associate degree. For more information, please visit http://www.loc.edu

About Campus Consortium

Campus Consortium is a leading education association with more than 2,000 higher education institutions and K-12 school district members. The Campus Consortium's mission is to help members reduce the time, cost and effort associated with implementing enterprise IT services by leveraging shared IT services, lessons learned and best practices so that each member can avoid reinventing the wheel.

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