|08-03-2017 12:03 PM CET - IT, New Media & Software||
The Customer Experience Management Market to become a breeding ground for investors in coming years
Press release from: Big-Research
Big Market Research added a report on “Global Customer Experience Management (CEM) Market: Size, Trend, Share, Opportunity Analysis & Forecast, 2014-2025”
Customer experience management (CEM) Market is the practice of building and reacting to consumer interactions to satisfy their expectations. In addition to increasing loyalty and advocacy, it involves a strategy that demands process change and an array of technologies to succeed. Emergence of customer experience management services has helped in lowering at-risk revenue and winning over lost customers. The solution further enables business owners to engage their consumer as a sustainable element for progress. CEM further minimizes the cost of new customer acquisition. The global customer experience management market is expected to grow at a CAGR of around 22% from 2017 to 2025.
The global customer experience management market is segmented by touchpoint, industry, and geography. In terms of touchpoint, the market is segmented into web, mobile, contact center, social media, and others. Industries such as healthcare, media and entertainment, retail, public sector, BFSI, manufacturing, and others are anticipated to experience tremendous growth in the customer experience management market. This report analyzes the customer experience management market on the basis of geography into North America, Europe, Asia-Pacific, and Latin America, Middle East and Africa (LAMEA).
Request for Sample Copy@ goo.gl/ZopxQD
Reduction in churn-out rate
Rise in demand for customer management services
Growth among end-user industries such as retail, e-commerce, m-commerce, and others
High maintenance among various channels
Lack of knowledge about latest technology
The key players profiled in this report include Oracle Corporation, IBM, Adobe Systems, Verint Systems, SAP SE, Tech Mahindra, Zendesk, Satmetrix, ResponseTek, ClickTale, Kana, and others.
For Purchase Enquiry@ goo.gl/nQmkT3
By Touch Point
? Social Media
? Contact Center
? Information Technologies
? Public Sector
? Consumer Goods & Retail
? Banking, Financial Services & Insurance
• North America
o Rest Of Europe
o South Korea
o Saudi Arabia
With the arsenal of different search reports, we help you here to look and buy research reports that will be helpful to you and your organization. Our research reports have the capability and authenticity to support your organization for growth and consistency. With the window of opportunity getting open and shut at a speed of light, it has become very important to survive in the market and only the fittest and competent enough can do so. So, we try and provide with latest changes in the market that can suit your needs and help you take decision accordingly. Our research services ranges into different domains and penetrates in different verticals so that we can carter to diverse needs of various organization. Not wrong to quote that this is the hotspot for research needs of yours. Big Market Research uniqueness lies in its highly ethical reports at economical rates because we value your relationship and growth more than money. Your growth is our aim.
5933 NE Win Sivers Drive,
#205, Portland, OR 97220, United States
Direct: + 1-503-894-6022
Toll Free: + 1-800-910-6452
This release was published on openPR.
News-ID: 654192 • Views: 140More releases