openPR Logo
Press release

Loway Switzerland announces a new partnership with Yeastar for S-Series VoIP PBX integration with QueueMetrics-Live

05-19-2017 08:55 AM CET | IT, New Media & Software

Press release from: Loway

Loway Switzerland, provider of solutions for Asterisk call-centers, is glad to announce a new partnership with Yeastar, leading company in development and manufacturing of IP-PBX, VoIP gateways and solutions for enterprise communication.

Loway's QueueMetrics-Live call-center suite, is now fully integrated with the Yeastar S-Series VoIP PBX.

This integration provides professionals with a top notch solution for monitoring everything that happens in their call center, turning S-Series VoIP PBX into a 360 degrees call centre platform.

S-Series VoIP PBX offers a suite of enterprise-grade telephony features in an easy-to-use platform with no fee attached, able to support different environments from big call centers to small workgroups in need of basic call distribution.
QueueMetrics identifies trends and analyses metrics in a VoIP network with complete stats reporting, queue management, call tracking and advanced monitoring features.

"We are extremely satisfied of this strategic new partnership with Yeastar and in particular of this successful integration.
By leveraging S-Series VoIP PBX in combination with QueueMetrics you can set up a fully-featured contact centre based on appliances.
This has a relevant impact because customers love to use appliances for small call-centers with great features for a reasonable budget investment. Yeastar customers can now benefit from a state-of-the art analytics and reporting software." Said Lorenzo Emilitri, Founder of Loway.

“Joining forces with Loway and integrating QueueMetrics-Live to Yeastar S-Series VoIP PBX is a pleasure for our company.
The backbone of Yeastar is built on SMB communication needs and the integration with QueueMetrics Live provides our customers with an effortless cloud call center solution,” said Alan Shen, CEO of Yeastar.
“The unique App Center in Yeastar S-Series VoIP PBX makes the QueueMetrics-Live integration intuitive, and allows S-Series customers to experience the QueueMetrics-Live offering quickly and efficiently.”

For information about QueueMetrics visit www.queuemetrics.com or write to sales@loway.ch

Loway Switzerland is a leading software development company providing professional management solutions for contact-centers. Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use, predictive dialing platform and a perfect complement to QueueMetrics on-premise or cloud software. For more information about Loway or to become a Loway partner, please visit www.loway.ch.

Via Laveggio 3
6855 Stabio
Switzerland

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Loway Switzerland announces a new partnership with Yeastar for S-Series VoIP PBX integration with QueueMetrics-Live here

News-ID: 542124 • Views: 427

More Releases from Loway

Loway Switzerland announces the release of WombatDialer predictive dialer versio …
Loway SA, leading provider of solutions for call-centers based on the Asterisk PBX technology, is proud to announce the new version of its predictive dialer software: WombatDialer. WombatDialer boosts agents productivity and improves your contact center’s outbound flow. You can easily implement automatic dialing, Text-to-Speech integration and call-back options on unanswered calls. You can configure your outbound campaigns with different dialing modes including direct, reverse, preview, manual and predictive. WombatDialer is highly
Loway Switzerland announces the release of QueueMetrics call center suite versio …
Loway SA, leading provider of solutions for call-centers based on the Asterisk PBX technology, is proud to announce the new version of its contact-centre management software QueueMetrics. QueueMetrics collects data from your PBX and tracks agent productivity, payrolls, targets, conversion rates, ACD, IVR, Music on hold; generates outbound campaign statistics with realtime monitoring, customizable wallboards and custom reports for more than 200 different metrics. It simplifies agents daily workflow using a dedicated
Loway Switzerland announces the release of QueueMetrics call center suite versio …
Loway Switzerland announces the release of QueueMetrics call center suite version 20.11 Loway SA, a leading provider of solutions for call-centers based on Asterisk PBX technology, is glad to announce the immediate availability of the new version of its contact-centre monitoring and reporting suite QueueMetrics. QueueMetrics collects data from your PBX and lets you track agent productivity, payrolls, targets, conversion rates, ACD, IVR, Music on hold; generates outbound campaign statistics with realtime
Loway announces the release of WombatDialer predictive dialer version 20.02
Stabio, Switzerland - Loway, worldwide leading provider of solutions for call-centers, today announced the release of WombatDialer predictive dialer for Asterisk PBX version 20.02. Release 20.02 is designed to make the life of administrators easier, with many small fixes that improve the overall experience of running the dialer for both small and very large systems. The Loway development team did a lot of work on improving the handling of the dialer black

All 5 Releases


More Releases for QueueMetrics

Loway Switzerland announces the release of QueueMetrics call center suite versio …
Loway SA, leading provider of solutions for call-centers based on the Asterisk PBX technology, is proud to announce the new version of its contact-centre management software QueueMetrics. QueueMetrics collects data from your PBX and tracks agent productivity, payrolls, targets, conversion rates, ACD, IVR, Music on hold; generates outbound campaign statistics with realtime monitoring, customizable wallboards and custom reports for more than 200 different metrics. It simplifies agents daily workflow using a dedicated
Loway Switzerland announces the release of QueueMetrics call center suite versio …
Loway Switzerland announces the release of QueueMetrics call center suite version 20.11 Loway SA, a leading provider of solutions for call-centers based on Asterisk PBX technology, is glad to announce the immediate availability of the new version of its contact-centre monitoring and reporting suite QueueMetrics. QueueMetrics collects data from your PBX and lets you track agent productivity, payrolls, targets, conversion rates, ACD, IVR, Music on hold; generates outbound campaign statistics with realtime
Loway announces QueueMetrics call center suite version 17.06
Loway Switzerland, major provider of solutions for call-centers, is glad to announce a new version of its worldwide renowned monitoring and reporting suite QueueMetrics. QueueMetrics suite collects Asterisk data and generates analytical reports for over 150 metrics, covering the four key categories of call center effective management: Reporting, Supervisor page, Agent page and Quality assessment. Release 17.06 introduces major new features and represents a significant evolution of the way call center
Loway Switzerland announces a "Release Anniversary" promotion of the QueueMetric …
Loway Switzerland celebrates the Release Anniversary of QueueMetrics-Live with a limited time promotion. Each new customer buying a subscription of QueueMetrics-Live receives one month bonus with 30 day money back guaranteed, plus a free installation and initial configuration of the system. QueueMetrics-Live is a cloud solution that offers all the functionality an Asterisk based contact-center is likely to need, integrated on-demand. It tracks over 150 metrics of inbound/outbound activities without upfront
Loway Switzerland Announces the Release of QueueMetrics 16.09
The Loway team is pleased to announce the release of QueueMetrics 16.09. Loway primary vision for this release is to build a new version of their renewed call-center suite around the idea of making the software flexible, intuitive and even more reliable. "We are extremely proud to release this brand new version of QueueMetrics at AstriCon 2016, the go-to place for all thing Asterisk," said Lorenzo Emilitri, founder of Loway. "Our
Loway announces QueueMetrics Suite for Asterisk Training Courses
Loway, leading provider of solutions for call-centers based on the Asterisk PBX today announced a new series of training courses for its famous QueueMetrics reporting software. QueueMetrics courses for call-centers professionals are an opportunity to enhance knowledge and skills in the various themes covered by a team of expert trainers. Subjects include everything from administrative and supervising functionalities in a call-center to agents management essentials and much more! The training includes approximately