Press release
Bill Gosling Outsourcing Wins Debt Collection Team of the Year at the 2026 British Credit Awards
Glasgow, United Kingdom- 12 February 2026- Bill Gosling Outsourcing has been awarded Debt Collection Team of the Year at the esteemed British Credit Awards 2026 held on 5th February 2026 in London. This award was sponsored by Headline Sponsor DCB Legal Ltd. This accolade showcases the company's innovative technologies, data-driven performance, and the human-capital-motivated culture, which consistently deliver quantifiable outcomes for the clients and Impactful results for customers.The recognition honours excellence within the credit and collections industry. The 2026 judging panel admired the company for a submission that balanced strong commercial performance with responsible collections practices, advanced analytics, and a clear commitment to customer-centric engagement.
This is not just an award but evidence of our collections professionals' devotion, expertise and reliability. Their dedication to doing the right thing for both the customers and clients redefined the industry's standards.
In the prevailing ecosystem of economic pressures in the UK, the relevance of responsible collection practices has become more significant than ever. Bill Gosling Outsourcing's approach emphasises on transparency, considerate interaction, and data- based decision-making, ensuring fair, effective, and sustainable outcomes for both clients and customers
The British Credit Awards, organised by the Chartered Institute of Credit Management (CICM), identify outstanding achievement, innovation, and best practice across the UK credit sector. Winning Debt Collection Team of the Year places Bill Gosling Outsourcing among the industry's highest-performing and most forward-thinking organisations.
About Bill Gosling Outsourcing
Bill Gosling Outsourcing is a global business process outsourcing (BPO) provider delivering customer experience, collections, and back-office solutions to leading organisations across banking and financial services, utilities, home Services, and other regulated industries.
By integrating human expertise with intelligent automation, predictive analytics, and advanced quality assurance, Bill Gosling Outsourcing assists clients streamlining operations, improve customer engagement, and drive measurable performance outcomes.
Bill Gosling Outsourcing prioritises compliance, innovation, and employee empowerment, and partners with clients to design scalable, data-driven solutions that balance commercial success with responsible customer management.
Anderston House 389 Argyle Street Glasgow G2 8LR United Kingdom
Bill Gosling Outsourcing is a global business process outsourcing (BPO) provider delivering customer experience, collections, and back-office solutions for organisations in financial services, utilities, and other regulated industries. The company combines human expertise with advanced analytics and intelligent automation to drive performance, compliance, and customer-centric outcomes.
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