German Customer Awards 2026: MiU24 BusinessBaumarkt ranks among Germany's best in customer service

In today's economy, trust is no longer a soft factor, but an important basis for decision-making. Companies in all industries must decide which partner they can entrust with long-term customer service, cooperation, and digital development. In this context, it is particularly noteworthy that MiU24 KG received special recognition in 2026: As part of the German Customer Awards 2026, the company was honored for its transparent, customer-oriented, and reliable customer service, making it one of the 500 leading companies in Germany in the field of customer service.

German Customer Awards: Award for measurable customer service The German Customer Awards are among the most recognized awards for customer service in Germany. Companies are evaluated independently of their industry based on precisely defined criteria, including transparency, communication behavior, customer feedback, accessibility, customer loyalty, public awareness, and degree of digitization. The award aims to recognize companies that have demonstrably anchored customer satisfaction and trustworthiness in their corporate culture.

In the German Customer Awards 2026 evaluation, MiU24 KG achieved an overall rating of 7.70 out of 10 points. The company received excellent ratings, particularly in the areas of transparency, customer response, communication, and digitalization. These results confirm that customer service is structurally anchored at MiU24 and does not depend on individuals or chance.

The BusinessBaumarkt: A new system for companies With the BusinessBaumarkt, MiU24 is developing a system that deliberately differs from traditional agencies, marketing service providers, or pure digital providers. The BusinessBaumarkt is neither an advertising agency nor a tool provider, but functions as a superordinate infrastructure for business solutions that links the areas of digitalization, customer service, and cooperation.

Many companies today work with a large number of external service providers. Marketing, IT, communication, and processes are often organized separately from one another. This leads to coordination efforts, friction losses, and uncertainty in decision-making. This is where MiU24's BusinessBaumarkt comes in, viewing these areas as a coherent whole rather than isolated areas.

Experience as a foundation: The creators behind BusinessBaumarkt BusinessBaumarkt was developed by Juergen and Marco Vito La-Greca, who have been entrepreneurs since 2009. The changing times, digitalization, and organizational complexity led to a central question: What are the real needs of decision-makers today? The answer was no longer speed or more tools, but transparency, relief, and a system for sustainable decisions. This attitude gave rise to BusinessBaumarkt--not as a reaction to trends, but as a long-term sustainable approach.

Customer service as a structure - not as a promise Customer service is a central component of BusinessBaumarkt. For MiU24, customer service means accessibility, traceability, and commitment. Contact persons remain available, decisions are explained, and processes are disclosed. It is precisely this approach that is reflected in the German Customer Awards rating and creates trust across all industries. Digitalization as a tool for clarity

Digitalization is understood as a tool in the business construction market - not as an end in itself. Digital systems support real business situations without dominating them. Personal conversations, existing workflows, and digital solutions intertwine. This approach is complemented by the AI assistant MiloQ, which supports structuring, decision-making, and knowledge processing and helps to make complexity understandable.

Collaboration begins with listening Collaboration at BusinessBaumarkt does not begin with an offer, but with a conversation. MiU24 refers to this as a "blind date," where the first step is to listen. Where does the company stand? Where is there friction? Where is there a lack of clarity? Only then are suitable paths defined. Companies can implement these themselves, work with support, or delegate responsibility in a targeted manner - depending on their individual needs.

Cross-industry connectivity The German Customer Awards 2026 confirms that this approach works across industries. It shows that customer service, trust, and digitalization are not opposites, but reinforce each other.

MiU24's BusinessBaumarkt thus represents a new understanding of collaboration: * Away from isolated services. * Away from pure supply logic. * Toward a trust-based system for companies. Bye-bye advertising agency, bye-bye marketing agency, bye-bye creative agency - hello BusinessBaumarkt!

MiU24 KG | BusinessBaumarkt fuer Unternehmensloesungen
Heinrichsplatz 10
38350 Helmstedt
Germany

https://www.miu24.com

Herr Marco Vito
053515322584

presse@miu24.com

MiU24 KG, based in Helmstedt, is developing BusinessBaumarkt, a superstructure for customer-oriented digitalization, excellent customer service, and transparent business solutions for companies, SMEs, and organizations in all industries.

This release was published on openPR.