Antek Automation Achieves Certified Retell AI Partnership Status, Expanding Advanced Voice AI Solutions for UK Service Businesses

Hampshire-based AI automation specialist gains official partner certification, enabling delivery of enterprise-grade AI voice agents and conversational AI calling solutions across multiple service sectors
Hampshire, UK - 7 January, 2026 - Antek Automation, a leading AI automation agency specialising in service business transformation, today announced its official certification as a Retell AI Partner. This strategic partnership positions Antek Automation to deliver cutting-edge AI voice agents and voice AI agents to UK businesses seeking to eliminate missed calls, capture more leads, and provide 24/7 customer service through advanced conversational AI technology.

The Retell AI partnership enables Antek Automation to leverage one of the most sophisticated AI calling agent platforms available, bringing enterprise-level voice automation capabilities to small and medium-sized service businesses across the United Kingdom. This certification validates Antek Automation's technical expertise and commitment to delivering practical, results-driven AI solutions that solve real business challenges.

"Becoming a certified Retell AI partner represents a significant milestone for Antek Automation and our clients," said Andy, Founder of Antek Automation. "We've always believed that missing calls equals lost customers, and this partnership gives us access to the most advanced AI voice call technology on the market. Retell's platform allows us to deploy AI calling agents that don't just answer phones-they understand context, handle complex conversations, and deliver the kind of customer experience that builds trust and drives revenue."

Addressing the 5,000 Monthly Problem

For many UK service businesses, missed calls represent a critical revenue leak. Research indicates that the average service business loses between 3,000 and 7,000 monthly in potential revenue from unanswered phone calls alone. Traditional solutions-hiring additional staff, implementing complex phone systems, or simply accepting the loss-fail to address the fundamental challenge: customers expect immediate responses, regardless of the time of day or current workload.

AI voice agents powered by Retell technology provide a transformative alternative. These sophisticated voice AI agents can answer every call, qualify leads, schedule appointments, and provide detailed information about services-all whilst maintaining natural, conversational interactions that customers appreciate. Unlike basic phone trees or rigid automated systems, Retell voice agents leverage advanced natural language processing to understand intent, adapt to conversation flow, and deliver personalized responses.

"The difference between basic IVR systems and AI calling bots built on Retell is night and day," Andy explained. "We're talking about technology that can handle genuine conversations, understand regional accents and industry-specific terminology, and make intelligent decisions about call routing and information delivery. This isn't science fiction-it's practical technology delivering measurable ROI for businesses right now."

Technical Excellence Meets Practical Implementation

Retell AI's platform provides Antek Automation with robust infrastructure for building and deploying custom voice agents tailored to specific business requirements. The technology supports complex conversation flows, integrates seamlessly with existing business systems including CRMs and scheduling platforms, and provides detailed analytics on call performance and customer interactions.

Key capabilities enabled through the Retell partnership include:

* Natural Conversation Handling: AI call agents can manage multi-turn conversations, handle interruptions, and adapt to different communication styles whilst maintaining context throughout the interaction.
* Intelligent Call Routing: Voice AI agents can assess call urgency, identify caller intent, and route priority enquiries to human team members when appropriate.
* 24/7 Availability: AI calling agents provide round-the-clock coverage without breaks, holidays, or sick days.
* Appointment Scheduling: Integration with calendar systems enables automated booking, confirmations, and rescheduling.
* Lead Qualification: Voice agents gather detailed enquiry information before human follow-up.
* Message Taking and Follow-Up: AI calling bots capture comprehensive messages and trigger appropriate workflows.

Serving Diverse Service Sectors

The Retell AI partnership enables Antek Automation to deliver specialised voice agent solutions across multiple service industries, each with unique requirements and communication patterns.

Tradespeople and home service businesses benefit from AI voice agents that handle emergency calls, provide pricing estimates, and manage customer enquiries during busy periods or after hours.

Cleaning and maintenance services utilise voice AI agents to quote jobs, schedule routine services, and handle booking changes efficiently.

Professional services firms use AI call agents for client screening, consultation scheduling, and enquiry management.

Beauty, wellness, and healthcare providers rely on AI calling agents to manage bookings, cancellations, and service enquiries during peak operating hours.

Proven Track Record Driving Partnership Success

Antek Automation's selection as a certified Retell partner reflects the company's proven experience in AI automation implementation. Recent client deployments have delivered measurable results, including recovered missed revenue, reduced administrative workload, and significantly improved booking conversions.

"These aren't theoretical benefits-they're real outcomes for real businesses," Andy emphasised. "The Retell partnership allows us to deliver even greater value through more advanced AI voice agent capabilities."

Strategic Vision and Client Focus

The Retell AI partnership aligns with Antek Automation's consultation-first approach, focusing on measurable outcomes rather than technology for its own sake. By partnering with Retell, Antek Automation ensures clients receive enterprise-grade AI voice solutions backed by reliability and ongoing support.

About Antek Automation

Antek Automation is a Hampshire-based AI automation agency specialising in helping UK service businesses scale without adding headcount. Through AI chatbots, AI voice agents, and workflow automation, the company enables businesses to capture more leads, save time, and improve customer experiences across multiple service sectors.

About Retell AI

Retell AI provides advanced conversational AI technology that enables businesses to deploy sophisticated voice agents capable of natural, contextual conversations. The platform offers robust integrations, comprehensive analytics, and enterprise-grade reliability.

For media enquiries, partnership opportunities, or to schedule a demonstration of Retell-powered AI voice agents, please contact at hello@antekautomation.co.uk [mailto:hello@antekautomation.co.uk].

Additional Links:

https://www.antekautomation.com/services/ai-voice-assistants

https://www.retellai.com/partner/antek-automation

https://maps.app.goo.gl/XwJc5GwJvMBSJrG4A

Media Contact
Company Name: Antek Automation
Contact Person: Andy Norman
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Address:Chantry House, 38 Chantry Way
City: Andover, SP10 1LZ
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Website: https://www.antekautomation.com

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