Structured FBA Reconciliation Helps a Wood Kitchenware Brand Recover $16K Using Refunzo

Refunzo, an Amazon FBA reimbursement automation platform (https://www.refunzo.com/), has helped a premium handcrafted kitchenware brand recover $16,914 in previously missed Amazon FBA reimbursements within just four days through a structured reconciliation audit.

The kitchenware brand is a Wyoming-based small business known for its handcrafted wooden kitchen products, including charcuterie boards and wine racks. As the brand expanded its presence on Amazon and increased reliance on Fulfillment by Amazon (FBA), tracking inventory accuracy and reimbursement eligibility became increasingly complex.

Like many growing Amazon sellers, the brand faced challenges related to warehouse handling damage and inbound shipment discrepancies. Several units were marked as damaged within Amazon fulfillment centers or went missing during inbound processing. While these issues are common in FBA operations, identifying which cases qualified for reimbursement required navigating multiple Seller Central reports, timelines, and reimbursement policy changes, making manual reconciliation inefficient and error-prone.

The seller initially relied on Seller Central reports to track inventory health. However, warehouse handling damage and inbound shipment discrepancies were spread across multiple reports and timelines. Identifying which Damaged_FC and Lost_FC units were eligible for reimbursement required cross-checking data manually. Over time, this led to missed credits and reduced cash flow.

To address these challenges, the brand implemented Refunzo's automated Amazon reimbursement audit. By connecting its Seller Central account, Refunzo conducted a 12-month reconciliation using more than 20 audit checkpoints. The platform analyzed inbound shipment data, inventory adjustment records, and FBA lost and damaged reports to identify FBA reimbursement-eligible cases.

Jimi Patel, an Amazon FBA expert, shared insight into why cases like this are becoming more common. "Many sellers assume Amazon automatically handles all reimbursements, but that is not always the case," said Jimi Patel. "Inventory issues often sit unnoticed unless there is a clear reconciliation process. When sellers finally review their data properly, the recovered amount can be significant."

Each discrepancy was validated against Amazon's reimbursement policies (https://www.refunzo.com/blog/amazon-fba-reimbursement-policy) and timelines to ensure eligibility. Refunzo's reimbursement specialists then manually reviewed the cases and submitted complete claims through Seller Central, supported by SKU-level data, shipment IDs, and documented evidence. All claims were tracked through Refunzo's centralized dashboard, providing real-time visibility into claim status and recovery progress.

As a result of this process, the brand recovered $16,914 across warehouse damage and inbound shipment discrepancy claims. The recovery was completed in four days and eliminated an estimated 30 hours per month of manual reconciliation work for the brand.

Jimi Patel also noted that the case reflects a wider trend across Amazon FBA accounts. "Lost and damaged inventory is part of selling at scale. What matters is having a system that checks every eligible case and follows through. This recovery happened quickly because the data was clear and the process was structured."

The case reflects a growing challenge for Amazon sellers operating at scale. As fulfillment networks expand and inventory moves faster, financial gaps can build quietly. Without a structured reconciliation framework, those gaps directly affect margins. This recovery demonstrates how sellers can regain control over FBA-related losses through consistent audits and expert review. By turning fragmented Amazon data into clear, actionable claims, Refunzo helps sellers recover revenue that would otherwise remain locked inside their FBA accounts.

Refunzo
Address: 15233 Ventura Blvd Suite 500, Sherman Oaks, Near San Jose, CA 91403
Phone: +1 (818) 350-5302
email: info@refunzo.com

Inhouse tool offerings:
Refunzo: www.refunzo.com
SellerQI: www.sellerqi.com
BidBison: www.bidbison.com

Refunzo is developed by Amazon experts at eStore Factory. Built as an easy-to-use tool with professional support, it helps sellers reconcile accounts, identify discrepancies, and recover reimbursements. Recognized as one of the best Amazon reimbursement software audit tools, Refunzo is designed to simplify the process for sellers of all sizes. Whether sellers choose to claim reimbursements themselves or have Refunzo act as their dedicated Amazon reimbursement specialist, they can trust that their accounts will be managed with accuracy and care.

This release was published on openPR.