Press release
Wholesale Lender Launches Conversational AI System That Eliminates Forms From Mortgage Origination Process
The system processes loan pricing requests in seconds, analyzing borrower credit profiles, property details, and program requirements to deliver rate quotes across NonQM products. When loan officers describe scenarios in plain language, Carol responds with formatted rate tables, payment calculations, and program recommendations drawn from integrated pricing engines.
"The mortgage industry has been asking borrowers and loan officers to adapt to software for decades," said Troy Smith, founder and CEO of The G1 Group. "Carol flips that model. The technology adapts to how people naturally communicate, which means loan officers spend less time clicking through forms and more time building relationships with borrowers."
Beyond pricing, the platform manages operational functions that typically require separate systems. Loan officers can check pipeline status, retrieve condition lists, update loan phases, and verify submission readiness through conversational queries. The system maintains context across interactions, allowing users to reference previous conversations when making decisions about specific loans.
Carol incorporates bank statement analysis capabilities that process 12 to 24 months of financial documentation in under 30 seconds. The analysis extracts deposit patterns, identifies income sources, and flags potential documentation issues before underwriting review. This front-end validation helps loan officers address borrower questions about qualification before formal submission.
The platform includes access to 697 guideline sections from four policy manuals, enabling loan officers to verify program requirements during client conversations. When questions arise about occupancy rules, credit overlays, or documentation standards, the system retrieves relevant policy language without requiring manual searches through multiple documents.
User management functions operate through the same conversational interface. Branch managers can onboard new loan officers, update company information, and modify access permissions without accessing separate administrative panels. The system generates credentials and sends notifications automatically when new users join the platform.
The G1 Group developed Carol specifically for the NonQM broker channel, reflecting an investment strategy focused on tools that address workflow bottlenecks for independent mortgage professionals. The platform handles scenarios common in non-traditional lending, including bank statement income calculations, asset depletion qualifications, and investor property evaluations.
Integration occurs through embedded widgets that loan officers can add to existing websites or use within The G1 Group's platform. The system authenticates through API keys, maintaining security while allowing brokers to deploy the technology across different digital properties. Session data persists across interactions, so loan officers can resume conversations about specific loans without repeating context.
The launch positions The G1 Group among mortgage companies building artificial intelligence directly into origination workflows. While many lenders have added chatbots for customer service, Carol handles operational functions that directly impact loan processing timelines and officer productivity.
The G1 Group is based in Benedict, Maryland. The company specializes in NonQM, loans for mortgage brokers and independent loan officers nationwide. https://grow.g1wins.com
About The G1 Group
The G1 Group, (NMLS # 71640), provides wholesale mortgage lending services from offices located at 7252 Benedict Ave., Benedict, MD 20612. The company focuses on NonQM and specialty loan products designed for the independent mortgage broker channel.
Media Contact
Company Name: The G1 Group
Contact Person: Troy Smith
Email: Send Email [http://www.universalpressrelease.com/?pr=wholesale-lender-launches-conversational-ai-system-that-eliminates-forms-from-mortgage-origination-process]
Country: United States
Website: https://grow.g1wins.com/siize
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